- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17.50–20/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a dynamic Keyholder to support the Store Manager and Assistant Manager in ensuring efficient store operations and exemplary customer service. The role encompasses coaching and mentoring the sales team to deliver inspirational, authentic, and personalized service while achieving all sales and customer service targets. The Keyholder will manage essential cash reconciliation and opening/closing procedures on a rotational basis. This position represents an ideal entry point into supervisory leadership for ambitious self-starters with proven retail experience in the prestige beauty sector.
Role & Responsibilities
- Coach and mentor sales team members to model desired customer service behaviors and achieve sales targets
- Conduct daily cash reconciliation and point-of-sale operations
- Open and close the store on a rotational basis following established protocols
- Lead by example, demonstrating inspirational and authentic customer service delivery
- Support the Store Manager and Assistant Manager in the smooth and efficient running of store operations
- Manage retail operations and ensure compliance with company standards
Qualifications
- Proven retail experience, preferably within the cosmetics or prestige beauty sector
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Experience with retail point-of-sale software
- Ability to work flexible retail hours including days, nights, weekends, and special events
- Proof of right to live and work in the country
Skills
Experience
Proven retail experience, preferably within cosmetics or prestige beauty. Previous retail operations experience including cash reconciliation and store opening/closing procedures is desirable. Prior supervisory experience involving coaching and mentoring others to achieve sales and customer service targets is beneficial.
Education
No specific formal educational requirements stated.
Workplace
The successful candidate will be located in Orlando, Florida, USA.
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Compensation
The base compensation for this position ranges from USD 17.50 to USD 20 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, participation in a competitive bonus program. Many benefits are subsidized or fully paid by the company.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Associate», «Sales Supervisor», «Retail Shift Leader», «Assistant Store Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.