Estée Lauder Companies Key Holder
- Location
- YorkNorth YorkshireUK
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Key Holder role at The Cosmetics Company Store in York. Support store management and deliver luxury retail excellence with Estée Lauder, Clinique, M·A·C, and Tom Ford Beauty.
Role & Responsibilities
- Support Store Manager and Assistant Manager in daily store operations and management
- Execute opening and closing procedures, including cash reconciliation and security protocols
- Provide inspirational and personalized customer service across Estée Lauder, Clinique, Jo Malone London, M·A·C, and Tom Ford Beauty brands
- Coach and mentor other team members to achieve sales and customer service targets
- Maintain store standards and ensure efficient inventory management
- Manage flexibility across days and hours to support business needs while maintaining team work-life balance
Qualifications
- Passion and energy for providing authentic, personalized customer service
- Previous retail operations experience including cash reconciliation and store opening/closing procedures (desirable)
- Previous supervisory experience including coaching and mentoring others (desirable)
- Proof of right to live and work in the United Kingdom
- Flexible availability across varying days and hours
Skills
Experience
Previous retail operations experience including cash reconciliation and store opening and closing procedures is desirable. Prior supervisory experience involving coaching and mentoring others to achieve sales and customer service targets is also advantageous.
Education
No formal educational qualifications specified.
Workplace
The successful candidate will be located in York, North Yorkshire, UK.
Benefits
Competitive industry salary, commission scheme, product discount, training and development opportunities
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Store Operations Associate», «Assistant Floor Manager», «Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.