Estée Lauder Companies Key Holder

Employment
Part-Time
Seniority
Supervisor
Compensation
$18–20/hour
Posted
Sep 22, 2026

Estée Lauder Companies seeks a Key Holder in Tilton, NH to lead retail operations and mentor sales teams in prestige beauty retail.

Role & Responsibilities

  • Lead and mentor sales team members by modeling desired behaviors and coaching them to achieve sales and customer service targets
  • Provide inspirational, authentic, and personalized customer service to clientele
  • Execute essential start-of-day and end-of-day cash reconciliation and banking procedures
  • Open and close the store on a rota basis, including security protocols and systems management
  • Support the Store Manager and Assistant Manager in maintaining smooth, efficient daily operations
  • Work retail hours including days, nights, weekends, and special events as scheduled

Qualifications

  • Proven retail experience, preferably within cosmetics or prestige beauty
  • Ability to provide inspirational, authentic, and personalized customer service
  • Retail operations experience including cash reconciliation and store opening/closing procedures
  • Previous supervisory experience with demonstrated coaching and mentoring capabilities
  • Proficiency with retail point-of-sale (POS) software systems
  • Ability to work flexible retail hours including evenings, weekends, and special events
  • Right to live and work in the United States

Skills

Cash handling and reconciliation Retail point-of-sale (POS) software Team leadership and mentoring Customer service excellence Store operations management Conflict resolution Time management

Experience

Proven retail experience preferably within cosmetics or beauty retail. Previous supervisory or lead experience involving coaching and mentoring others to achieve sales and customer service targets is highly desirable. Experience with retail operations, including cash reconciliation and opening/closing procedures, is advantageous.

Education

High school diploma or equivalent preferred; additional retail or supervisory certifications are a plus but not required.

Workplace

The successful candidate will be located in Tilton, New Hampshire, USA, with easy access to Manchester.

Compensation

The base compensation for this position ranges from USD 18 to USD 20 per hour.

Benefits

Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, and eligibility for competitive incentive compensation programs and commission/bonus plans (eligibility varies by role and plan terms).

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Store Operations Associate», «Assistant Shift Manager», «Sales Floor Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Estée Lauder Companies

Estée Lauder Companies Key Holder

Tilton, USA

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