Estée Lauder Companies Key Holder
- Location
- New York CityNew YorkUSA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Key Holder position at Estée Lauder Companies in New York City, part-time. $17–$24/hr. Lead retail team and manage store operations.
Role & Responsibilities
- Lead by example and mentor sales team members to deliver inspirational, authentic, and personalized customer service aligned with brand standards
- Support Store Manager and Assistant Manager in the efficient daily operations of the retail location
- Conduct cash reconciliation and manage point-of-sale processes for store opening and closing on a rostered basis
- Coach and motivate the team to achieve all sales and customer service targets
- Maintain retail standards and ensure compliance with company policies and procedures
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Ability to work flexibly across retail hours, including days, evenings, weekends, and special events
- Right to live and work in the United States (proof required if invited to interview)
- Retail point-of-sale (POS) software experience
Skills
Experience
Proven retail experience, preferably within the cosmetics or prestige beauty sector. Previous retail operations experience, including cash reconciliation and opening/closing procedures, is desirable. Prior supervisory or mentoring experience in achieving sales and customer service targets is advantageous.
Education
No specific formal education requirements are stated; however, a high school diploma or equivalent is typically expected for retail supervisory roles.
Workplace
This position is based in New York City, New York, USA.
Compensation
The base compensation for this position ranges from USD 17 to USD 24 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and participation in a competitive bonus program.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Shift Supervisor», «Store Operations Associate», «Assistant Shift Lead», «Retail Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.