- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17.63–29.83/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth, efficient operation of the retail store. The successful candidate will leverage outstanding coaching and mentoring capabilities to model exemplary behaviors that inspire the sales team to deliver authentic, personalized customer service while achieving sales and customer service targets. Responsibilities include cash reconciliation at start and end of day, as well as store opening and closing on a rotational basis. This role represents an ideal entry point into supervisory responsibility for ambitious self-starters with retail experience seeking long-term career progression within the prestige beauty sector.
Role & Responsibilities
- Coach and mentor sales team members to deliver inspirational, authentic, and personalized customer service
- Model behaviors and lead by example to achieve all sales and customer service targets
- Perform start-of-day and end-of-day cash reconciliation with accuracy
- Open and close the store on a rotational basis following established protocols
- Support the Store Manager and Assistant Manager in daily store operations and team management
- Maintain retail standards and ensure compliance with company policies
- Assist in inventory management and merchandising as required
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to deliver inspirational, authentic, and personalized customer service
- Retail operations experience including cash reconciliation and store opening/closing (desirable)
- Previous supervisory experience including coaching and mentoring to achieve sales targets (desirable)
- Experience with retail point-of-sale (POS) software (desirable)
- Proof of right to live and work in the country
Skills
Experience
Previous retail experience, preferably in cosmetics. Prior supervisory experience or retail operations background is desirable but not essential for ambitious self-starters.
Education
No formal education requirement specified; retail certifications or training programs are valued.
Compensation
The base compensation for this position ranges from USD 17.63 to USD 29.83 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, bonus program eligibility.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Shift Supervisor», «Sales Supervisor», «Retail Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.