Estée Lauder Companies Key Holder
- Location
- Johnson Creek Wisconsin USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17.63–29.38/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a dynamic Key Holder to support store management in ensuring smooth, efficient operations at The Cosmetics Company Store in Johnson Creek, Wisconsin. The successful candidate will lead the sales team through exemplary coaching and mentoring, driving inspirational customer service and achievement of sales targets. Responsibilities include cash reconciliation, point-of-sale operations, and store opening and closing duties on a rota basis. This part-time position offers an ideal first step into retail supervision within the prestige beauty sector for an ambitious self-starter with prior cosmetics retail experience.
Role & Responsibilities
- Support the Store Manager and Assistant Manager in ensuring smooth and efficient store operations
- Lead by example and provide coaching and mentoring to the sales team on behaviors that deliver inspirational, authentic, and personalized customer service
- Achieve sales and customer service targets while maintaining high team performance standards
- Conduct cash reconciliation and point-of-sale operations at the start and end of each shift
- Open and close the store on a rota basis, ensuring security and compliance with store procedures
- Maintain retail floor standards and drive customer engagement in a fast-paced prestige beauty environment
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Previous retail operations experience including cash reconciliation
- Previous supervisory experience with coaching and mentoring capabilities
- Experience with retail point-of-sale software systems
- Proof of right to live and work in the United States
Skills
Experience
Proven retail experience, preferably within cosmetics or prestige beauty sector. Previous supervisory or key holder experience including coaching and mentoring others to achieve sales and customer service targets is desirable. Cash reconciliation and store operations experience is also desirable.
Education
No specific educational qualifications are stated; retail certifications or relevant training in cosmetics/beauty are a plus.
Workplace
This position is based in Johnson Creek, Wisconsin, USA, within easy reach of Milwaukee.
Compensation
The base compensation for this position ranges from USD 17.63 to USD 29.38 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, annual discretionary bonus eligibility, and participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Sales Supervisor», «Store Operations Associate», «Lead Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.