- Location
- Halton Hills Ontario Canada
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $19.40–29.15/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
The Estée Lauder Companies seeks a dynamic Key Holder to support the Store Manager and Assistant Manager at a prestige beauty retail location. This role combines supervisory responsibilities with hands-on retail operations, including cash reconciliation, store opening and closing duties, and coaching of sales associates to deliver exceptional customer service and achieve sales targets. The successful candidate will bring proven retail experience, preferably in cosmetics, with a foundational understanding of retail point-of-sale systems and the ability to thrive in a fast-paced, customer-focused environment.
Role & Responsibilities
- Support the Store Manager and Assistant Manager in the efficient day-to-day operations of the retail location
- Coach and mentor sales team members to model inspirational, authentic, and personalized customer service
- Perform start and end of day cash reconciliation and reconciliation procedures
- Open and close the store on a rota basis, ensuring security and operational protocols are followed
- Drive achievement of sales and customer service targets through team leadership and performance management
- Execute retail floor duties on a part-time schedule, including days, nights, weekends, and special events
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Proficiency with retail point-of-sale (POS) software systems
- Capability to work flexible retail hours including evenings, weekends, and special events
- Eligible to provide proof of right to live and work in Canada
Skills
Experience
Previous retail experience is required. Prior experience in cosmetics or prestige beauty is preferred. While not essential, previous retail operations experience including cash reconciliation and store opening/closing procedures is desirable. Previous supervisory or coaching experience in a retail environment is an asset.
Education
High school diploma or equivalent is typically required for retail supervisory roles; no additional formal education is specified as mandatory.
Workplace
The role is situated in Halton Hills, Ontario, Canada — conveniently close to Toronto.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 19.40 to CAD 29.15 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, and competitive incentive compensation programs with eligibility for commission/bonus plans.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Store Operations Associate», «Sales Floor Lead», «Assistant Store Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.