- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $18–21/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager at its Grapevine, TX location in maintaining smooth and efficient store operations. The successful candidate will leverage outstanding coaching and mentoring capabilities to lead by example, guiding the sales team in delivering exceptional, personalized customer service whilst achieving all sales and customer service targets. The role encompasses essential cash handling responsibilities, including daily reconciliation, and accountability for opening and closing procedures on a rotational basis. This part-time position represents an ideal opportunity for an ambitious retail professional seeking their first supervisory experience within the prestige beauty sector.
Role & Responsibilities
- Lead and mentor sales team members, modelling exemplary customer service behaviors and coaching staff to achieve sales and customer service targets
- Conduct cash reconciliation and point-of-sale procedures during assigned opening and closing shifts
- Support the Store Manager and Assistant Manager in maintaining efficient store operations and adherence to company standards
- Deliver inspirational, authentic, and personalized customer service to drive sales performance
- Execute opening and closing procedures on a rotational basis, including security checks and cash management
- Monitor inventory, merchandising standards, and store presentation throughout shifts
Qualifications
- Proven retail experience, preferably within cosmetics or beauty
- Demonstrated ability to provide inspirational and personalized customer service
- Retail operations experience including cash reconciliation and store opening/closing procedures (desirable)
- Previous supervisory or team leadership experience with coaching and mentoring capabilities (desirable)
- Proficiency with retail point-of-sale software systems
- Ability to work flexible retail hours, including days, evenings, weekends, and special events
Skills
Experience
Proven retail experience, preferably within cosmetics or beauty retail. Previous supervisory experience including coaching and mentoring others to achieve sales and customer service targets is desirable. Experience with retail point-of-sale software is required.
Education
No specific educational qualifications mentioned; candidates must provide proof of right to live and work in the United States.
Workplace
This position is based in Grapevine, Texas, USA, within easy reach of Dallas.
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Compensation
The base compensation for this position ranges from USD 18 to USD 21 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, competitive bonus program eligibility.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Shift Leader», «Store Key Holder», «Cosmetics Supervisor», «Retail Operations Associate», «Assistant Shift Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.