- Location
- Elizabeth New Jersey USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $23–25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Dynamic retail supervisory role supporting the Store Manager in ensuring efficient store operations and exemplary customer service at a prestige beauty retailer. The Key Holder will lead by example, coach the sales team, handle cash reconciliation, and manage store opening and closing procedures on a rotating basis, while driving achievement of sales and customer service targets within a fast-paced luxury beauty environment.
Role & Responsibilities
- Lead by example and mentor sales team members to deliver inspirational, authentic, and personalized customer service
- Support Store Manager and Assistant Manager in daily store operations and team management
- Conduct cash reconciliation at start and end of day
- Manage store opening and closing procedures on a rotating basis
- Drive achievement of sales targets and customer service objectives
- Ensure compliance with retail operations standards and procedures
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Previous supervisory experience with coaching and mentoring capabilities (desirable)
- Retail operations experience including cash reconciliation (desirable)
- Experience with retail point-of-sale (POS) software
- Ability to work retail hours including days, nights, weekends, and special events
- Legal right to live and work in the United States
Skills
Experience
Previous retail experience required, preferably within cosmetics or prestige beauty. Prior supervisory experience with coaching and mentoring is desirable but not essential; candidates seeking their first supervisory role are encouraged to apply.
Workplace
This position is based in Elizabeth, New Jersey, USA, within easy reach of Newark.
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Compensation
The base compensation for this position ranges from USD 23 to USD 25 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, bonus program eligibility.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Store Operations Associate», «Retail Team Leader», «Assistant Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.