- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring smooth, efficient store operations. The successful candidate will coach and mentor the sales team to deliver inspirational, authentic, and personalized customer service while achieving sales and customer service targets. Responsibilities include cash reconciliation at start and end of day, and opening and closing the store on a rotating basis. This part-time supervisory role offers an ideal entry point for an ambitious retail professional seeking career advancement within the prestige beauty sector.
Role & Responsibilities
- Coach and mentor the sales team to demonstrate exceptional customer service behaviors and achieve sales targets
- Support the Store Manager and Assistant Manager in daily store operations
- Perform start and end of day cash reconciliation with accuracy
- Open and close the store on a rotational basis
- Model professional behaviors and standards that exemplify the brand's luxury positioning
- Monitor and support team performance against customer service and sales objectives
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Retail operations experience including cash reconciliation and store opening/closing procedures
- Previous supervisory or lead experience with coaching and mentoring capabilities
- Familiarity with retail point-of-sale software systems
- Ability to obtain and provide proof of right to live and work in the United States
Skills
Experience
Proven retail experience in a fast-paced environment, preferably within cosmetics or prestige beauty. Previous supervisory experience including coaching and mentoring colleagues to achieve sales and customer service targets is desirable. Experience with retail point-of-sale systems and store opening/closing procedures is advantageous.
Education
No specific educational qualification is explicitly required; however, demonstrated retail knowledge and operational competency through experience is essential.
Workplace
This position is based in Deer Park, New York, USA, within easy reach of New York City.
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Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, commission and bonus plan eligibility.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Store Operations Lead», «Shift Lead», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.