Estée Lauder Companies Key Holder
- Location
- Castle RockColoradoUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $17.63–29.38/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Key Holder position at Estée Lauder Companies' Castle Rock, CO store. Full-time retail supervisor role managing operations and team leadership.
Role & Responsibilities
- Lead and mentor sales team members to deliver personalized customer service and achieve sales targets
- Conduct opening and closing procedures on a rota basis, including cash reconciliation and secure store operations
- Provide coaching and guidance to support team performance and professional development
- Model and reinforce brand behaviors and customer service excellence across the sales floor
- Execute point-of-sale operations and retail transactions with accuracy and efficiency
- Manage essential cash handling procedures and maintain financial accuracy
- Support the Store Manager and Assistant Manager in maintaining operational standards and compliance
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Experience with retail operations including cash reconciliation and opening/closing procedures
- Previous supervisory experience with coaching and mentoring capabilities
- Proficiency with retail point-of-sale software systems
- Ability to work flexible retail hours including days, evenings, weekends, and special events
- Right to live and work in the United States
Skills
Experience
Previous retail experience in a customer-facing role, with preference for cosmetics or prestige beauty sectors. Prior supervisory or lead experience with responsibility for coaching and mentoring team members to achieve sales targets is desirable.
Education
High school diploma or equivalent required.
Workplace
This position is based in Castle Rock, Colorado, USA, within easy reach of Denver.
Compensation
The base compensation for this position ranges from USD 17.63 to USD 29.38 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and participation in a competitive bonus program. Many benefits are subsidized or fully paid by the company.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Shift Supervisor», «Store Operations Lead», «Assistant Supervisor», «Sales Floor Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.