- Location
- Albertville Minnesota USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17.63–29.38/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
The Estée Lauder Companies seeks a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring efficient retail operations. This supervisory role involves coaching and mentoring the sales team to deliver inspirational, authentic, and personalized customer service while achieving sales and customer service targets. The Key Holder will manage essential cash reconciliation procedures and assume responsibility for opening and closing the store on a rotational basis, bringing proven retail expertise and a flair for cash handling to a prestige beauty retail environment.
Role & Responsibilities
- Provide coaching and mentoring to sales team members to model and reinforce behaviors aligned with inspirational customer service delivery
- Support the Store Manager and Assistant Manager in daily store operations and team management
- Execute cash reconciliation procedures at the start and end of each shift
- Open and close the store on a rotational basis, ensuring security and compliance protocols
- Lead by example to inspire the sales team to achieve sales and customer service targets
- Manage retail point-of-sale systems and associated operations
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Experience with retail point-of-sale software systems
- Ability to work flexible retail hours including days, nights, weekends, and special events
- Proof of right to live and work in the United States
Skills
Experience
Proven retail experience preferably within cosmetics or prestige beauty. Previous retail operations experience including cash reconciliation and store opening/closing procedures is desirable. Previous supervisory experience including coaching and mentoring others to achieve sales and customer service targets is desirable.
Workplace
This position is based in Albertville, Minnesota, USA, within easy reach of Minneapolis.
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Compensation
The base compensation for this position ranges from USD 17.63 to USD 29.38 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, participation in annual discretionary bonus program with overachievement potential based on performance.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Shift Supervisor», «Store Operations Associate», «Sales Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.