About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a Global R&D Quality Director to lead quality assurance and regulatory compliance across the organization's extensive portfolio of luxury skincare, makeup, fragrance, and hair care brands. The role encompasses developing and implementing corporate QA and R&D policies and procedures globally, managing regulatory compliance for OTC and cosmetics products, establishing documentation control systems, and overseeing a comprehensive training program for quality personnel across multiple facilities and regions. This position reports to senior QA and R&D leadership and directly supervises a technical writer.
Role & Responsibilities
- Lead the development and maintenance of comprehensive corporate quality assurance policies and procedures across QA, Supply Chain, and R&D functions globally
- Work with QA and R&D Senior Management to ensure global policies and procedures align with regulatory requirements and company business practices
- Conduct periodic policy and procedure review processes to ensure current applicability to evolving regulations and operational needs
- Develop and oversee an effective document collaboration process ensuring comprehensive review, editing, and approval of draft global documents
- Lead development of a two to three-year global policy and procedure strategy plan with annual document development plans approved by QA and R&D leadership teams
- Design and maintain a comprehensive global training program for QA and R&D corporate policies and procedures
- Ensure personnel are adequately trained, understand corporate policy requirements, and possess the tools and knowledge to perform essential tasks
- Document and retain training records, including assessments demonstrating training effectiveness
- Manage and maintain the corporate Open Text documentation software system for routing, tracking, approval, change control, and retention of QA and R&D policies
- Oversee security, access controls, and software system upgrades
- Directly supervise and manage the Technical Writer position supporting R&D policy and procedure development
Qualifications
- Advanced proficiency in MS Office applications, particularly MS Word
- Professional knowledge of templates, macros, and style management
- Expertise in industry desktop publishing (DTP) software platforms
- Exceptional attention to detail with ability to manage high-volume document workflows in fast-paced environments
- Highly organized and process-oriented approach to work
- Excellent oral, written, and listening communication skills with ability to influence across all organizational levels
- Demonstrated capability to handle multiple concurrent requests with meticulous documentation and tracking
- Ability to work both independently and collaboratively within team environments
- Strong focus and precision in task execution and process adherence
- Substantial experience in documentation review, control, retention, and maintenance
- Minimum 10 years of experience in Quality Systems Management and implementation, including hands-on technical document development and writing in regulated industries
- Bachelor's degree or Master's degree in a relevant discipline
Skills
Experience
Minimum 10 years of progressive experience in Quality Systems Management and implementation within regulated industries, with demonstrated expertise in developing, writing, and maintaining technical documentation. Hands-on experience with quality assurance policy development, regulatory compliance management, and documentation control systems required. Experience working in global organizations managing cross-functional stakeholder engagement and training program development highly valued.
Education
Bachelor's degree (BS) or Master's degree (MS) in a relevant discipline such as Chemistry, Biochemistry, Pharmaceutical Sciences, Quality Management, or related field.
Workplace
This position is based in Melville, New York, USA, within easy reach of New York.
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Compensation
The base compensation for this position ranges from USD 124,200 to USD 214,000 per annum.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, competitive bonus program with performance-based overachievement potential, share incentive plan participation.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Quality Assurance Director», «Global Quality Systems Director», «Regulatory Compliance Director», «Quality Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.