Estée Lauder Companies Executive Director, Consumer Data Strategy & Operations
- Employment
- Full-Time
- Seniority
- Executive
- Compensation
- $158,650–272,700/year
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
The Executive Director, Consumer Data Strategy & Operations leads the development of enterprise consumer data capabilities, audience foundations, and governance frameworks across Estée Lauder Companies' Growth Marketing & Media organization. This executive role establishes the standards, frameworks, and capabilities required to unlock value from first-party data assets and enable audience-led marketing across all brands, ensuring consistent activation and measurement of consumer insights. Reporting to senior leadership, the Executive Director collaborates with IT, Privacy, Legal, and Security teams to define consumer data management standards, audience segmentation methodologies, and operating models that align with global regulatory requirements.
Role & Responsibilities
- Define enterprise vision and roadmap for consumer data capabilities aligned to broader marketing transformation objectives
- Establish global consumer data standards, taxonomies, and foundational frameworks for consistent adoption across brands and regional affiliates
- Partner with Privacy, Legal, Security, and IT teams to ensure consumer data practices comply with global regulatory requirements and internal governance standards
- Lead development of ELC's global audience segmentation framework and methodologies for identifying high-value consumer groups
- Define and govern audience creation, management, activation, and measurement across global teams, regional organizations, and media agency partners
- Build an enterprise-wide consumer data operating model that improves accessibility, usability, and adoption of data capabilities
- Establish a global community of consumer data practitioners to share best practices, learnings, and innovation opportunities
- Create capability-building programs and playbooks that accelerate adoption of audience-led marketing across the organization
- Build and mentor a high-performing team while fostering a culture of collaboration, innovation, and continuous improvement
Qualifications
- Demonstrated expertise in consumer data strategy, audience segmentation, and identity management at an enterprise scale
- Proven track record leading complex cross-functional initiatives involving IT, Privacy, Legal, and Security stakeholders
- Deep understanding of marketing technology ecosystems, first-party data activation, and measurement frameworks
- Experience establishing governance frameworks and operating models in matrix organizations or multi-brand environments
- Strong knowledge of data privacy regulations (GDPR, CCPA, and emerging global privacy standards) and their application to marketing
- Ability to translate data strategy into actionable marketing capabilities and business value
- Demonstrated capability to build, mentor, and develop high-performing, cross-functional teams
Skills
Experience
15+ years of progressive experience in marketing, data strategy, marketing operations, or related functions at large, multinational consumer goods or luxury brand organizations. Minimum 8+ years in data strategy, audience management, or marketing technology leadership roles, with particular experience building enterprise-scale consumer data capabilities and governance frameworks.
Education
Bachelor's degree in Marketing, Business, Data Science, Computer Science, or a related discipline required. MBA or advanced degree in Marketing, Business Administration, or related field preferred.
Compensation
The base compensation for this position ranges from USD 158,650 to USD 272,700 per annum.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, competitive incentive compensation programs and commission/bonus plan eligibility.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Director of Consumer Data & Marketing Operations», «Head of Data Strategy & Audience Operations», «Chief Consumer Data Officer», «Senior Director, Marketing Data & Governance», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.