Estée Lauder Companies Education Services Coordinator

About Estée Lauder Companies

The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.

Role & Responsibilities

• Source and coordinate logistics for Education Seminars across all brands in the assigned region.
• Analyze staffing and historical seminar data to map and plan seminars.
• Map seminar locations and attendees by geography; analyze seminar maps to align stores with suitable locations and optimize schedules and costs.
• Plan and coordinate in-person and virtual seminar events using the Seminar Registration system.
• Design seminar invitations that reflect each brand's identity.
• Prepare attendee lists for basic seminars and support attendee-list preparation for Honors events.
• Maintain seminar schedules, communicate blackout dates, obtain seminar dates from BL+, and work with Meeting Planners to secure and enter meeting-location details.
• Obtain timely brand approvals.
• Submit retailer requests and track them through completion.
• Create preliminary seminar lists by determining requirements and applying the appropriate filters.
• Support retailer approvals by preparing seminar lists in the retailer's preferred format and adjusting the RSVP management platform to meet retailer requirements.
• Manage collaboration with Field to ensure preliminary seminar lists are updated and finalized on time.
• Ensure invitations and follow-up reminders are sent by their deadlines.
• Monitor RSVPs, take appropriate action to secure them on time, and identify seminars at risk of attendance or budget issues.
• Assist and collaborate with Field Executive Training Managers on department-wide virtual seminars, serving as Producer.
• Coordinate preparation meetings with facilitators for department-wide virtual training production support.
• Identify overnight and travel requests, secure approvals, prepare rooming lists, and communicate travel and accommodation details to hotels and attendees.
• Send surveys to seminar attendees and facilitators on the Friday immediately after training.
• Prepare department-wide virtual training seminar summaries; as Producer, send the facilitator attendance list, video recording, and chat-room questions.
• Meet with Aveda Educators to support monthly virtual paid classes.
• Support live classes by partially hosting, monitoring the chat channel, managing participants, and providing first-level technical support.

Qualifications

• Detail-oriented, with a strong sense of urgency and responsiveness.
• Proficiency in Excel and all Microsoft Office tools.
• Intermediate knowledge of reporting and analytical skills, including dashboards.
• Self-motivated, highly driven, resourceful, and aligned with an “own it” culture.
• Excellent organizational skills and attention to detail.
• Strong analytical, decision-making, and problem-solving skills.
• Continuous-improvement and service-oriented mindset.
• Stakeholder-management and excellent communication skills.

Skills

Culture

The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.