- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Nov 10, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies is seeking an E-Commerce Account Executive in Dubai for a full-time role managing online business across assigned platforms. The position oversees retailer account relationships, commercial performance, forecasts and order fulfilment, digital merchandising and launches, and collaboration with retail partners and internal teams.
Role & Responsibilities
- Manage day-to-day relationships with Ounass and Bloomingdale’s, coordinating trading plans, retailer communications and follow-up actions.
- Maintain customer plans, activation calendars, sales trackers and performance scorecards.
- Analyse sales and account performance to identify growth opportunities and recommend corrective actions.
- Prepare monthly and quarterly business reviews and investment recommendations.
- Coordinate brand and retailer priorities across commercial initiatives, paid media, launches and promotional activity.
- Escalate strategic decisions, investment requirements and significant business risks to the Senior E-Key Account Manager.
- Own forecasts for existing products and new launches, aligning assumptions with brands, Demand Planning and retail partners.
- Track purchase orders from receipt and confirmation through advance shipping notices, invoicing, delivery and closure.
- Monitor stock availability, order fulfilment, allocations and delivery risks with Supply Chain and Customer Service.
- Resolve open orders and operational issues, ensuring timely follow-through and clear communication.
- Coordinate product listing creation, product detail page enrichment and content completeness with Accenture.
- Manage launch requirements, including creative assets, samples, gifts with purchase, SKU lists and promotions.
- Coordinate launch readiness and platform go-lives with brands and retail partners.
- Check live product pages, merchandising and campaigns for accuracy, quality and alignment with agreed plans.
- Track and resolve listing issues, credit notes, returns to vendor and other operational exceptions.
- Build effective partnerships with Ounass, Bloomingdale’s, brand teams, Media, Finance, Demand Planning, Supply Chain, Customer Service and Accenture.
- Keep stakeholders aligned on priorities, timelines, responsibilities and outstanding actions.
- Take ownership of issues from identification through resolution.
Qualifications
- 3–5 years of experience in e-commerce, digital marketing, brand management or account management.
- Experience managing retailer accounts and coordinating the full order-to-delivery process.
- Working knowledge of forecasting, fulfilment, digital merchandising and media activation.
- Strong analytical and presentation skills, with the ability to turn performance data into practical actions.
- Strong organisation and attention to detail, with the ability to manage multiple launches, orders and commercial priorities.
- Effective communication, stakeholder management and problem-solving skills.
- A proactive approach and a clear sense of accountability for delivery.
Skills
Experience
3–5 years in e-commerce, digital marketing, brand management or account management; experience managing retailer accounts and coordinating the full order-to-delivery process.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.