Estée Lauder Companies Director, Consumer Intelligence
- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $124,200–214,450/year
- Department
- Merchandising, Buying & Planning
- Posted
- Sep 22, 2026
Estée Lauder seeks Director, Consumer Intelligence for Tom Ford Beauty & Balmain in New York. Lead luxury consumer strategy, $124,200–$214,450.
Role & Responsibilities
- Serve as the primary Consumer Intelligence partner for Tom Ford Beauty and Balmain, providing strategic consumer perspectives that support innovation, communications, and long-term brand growth
- Independently develop and execute annual consumer intelligence priorities aligned with business objectives, ensuring learning plans address critical strategic questions facing the brands
- Design and oversee qualitative and quantitative research programs across innovation, communication, consumer experience, and brand equity, translating findings into actionable business recommendations
- Continuously assess evolving luxury consumer behaviors, fashion and design trends, competitive activity, cultural movements, and emerging opportunities that may influence Tom Ford Beauty and Balmain growth
- Synthesize primary research with social intelligence, syndicated data, retail performance, competitive intelligence, and marketplace observations to develop comprehensive understanding of the luxury fragrance category
- Partner closely with Global Marketing, Product Development, Innovation, Regional Teams, and Commercial leadership to ensure consumer insights are incorporated into key business decisions
- Develop clear, compelling narratives that translate complex consumer insights into actionable recommendations for senior leadership
- Select and manage research agencies and external partners to ensure high-quality execution, methodological rigor, and business impact
Qualifications
- 6+ years of experience in market research, consumer insights, marketing strategy, or data analytics
- Solid expertise in interpreting both quantitative data and qualitative feedback (focus groups, interviews)
- Demonstrated ability to leverage diverse data sources including social listening platforms, consumer panels, and POS data
- Strong understanding of the prestige fragrance landscape and luxury consumer behavior
- Demonstrated interest in fashion, luxury, design, art, and contemporary culture
- Naturally curious with an insatiable desire to understand consumers, creators, and cultural movements
- Proven ability to build trusted relationships with senior marketing and product development partners
- Skilled at translating complex consumer learning into concise, compelling narratives
- Comfortable operating with a high degree of autonomy while managing multiple priorities
- Intellectually humble and passionate about understanding evolving consumer motivations and emerging cultural shifts
Skills
Experience
6+ years in market research, consumer insights, marketing strategy, or data analytics roles with demonstrated expertise in luxury or prestige brand environments
Education
Not specified
Workplace
The role is situated in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 124,200 to USD 214,450 per annum.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, bonus program with potential for overachievement, share incentive plan
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Director of Market Insights», «Head of Consumer Research», «Consumer Intelligence Lead», «Director of Brand Analytics», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.