Estée Lauder Companies Department Store Manager

Woluwe Brussels-Capital Region Belgium

Employment
Contract
Seniority
Manager
Posted
Sep 22, 2026

About Estée Lauder Companies

The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.

Department Store Manager for Estée Lauder Companies, responsible for achieving budgetary objectives and capitalizing on all commercial opportunities to deliver exceptional results. The role involves coaching and motivating individual teams to manage their counters successfully while preparing them for career advancement. The incumbent drives retail sales performance for ELC brands, stimulates teams to meet and exceed targets, analyzes business performance through KPI monitoring, and ensures exceptional customer experience at every counter touchpoint. Market trend analysis, brand strategy execution, optimal team organization, counter appearance supervision, and adherence to merchandising guidelines, hygiene, and safety standards are integral to the position.

Qualifications

  • Minimum 5 years in retail management or cosmetics retail environment
  • Strong communication skills with proven ability to lead and motivate large teams
  • Proficiency in retail and store KPIs and performance management
  • Analytical, commercial, and organizational mindset
  • Structured working methodology with strong attention to detail
  • Stress resilience and solutions-oriented approach
  • Passion for cosmetics and beauty products
  • Proficiency in Microsoft Office, particularly Excel
  • Fluent in French and English

Skills

Leadership and team motivation KPI analysis and performance management Retail operations and store management Microsoft Office (Excel) French and English language proficiency Customer experience management Market trend analysis Merchandising compliance Budget management

Experience

Minimum 5 years of retail management experience, preferably in the cosmetics and beauty industry.

Education

Not specified

Workplace

The role is situated in Woluwe, Brussels-Capital Region, Belgium — conveniently close to Brussels.

The setting Belgium

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Culture

The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager – Cosmetics», «Beauty Counter Manager», «Sales Manager – Department Store», «Category Manager – Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Estée Lauder Companies

Estée Lauder Companies Department Store Manager

Woluwe, Belgium

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