Estée Lauder Companies Customer Service Supply Chain Intern

Paris Île-de-France France

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While this position is no longer receiving submissions as of November 11, 2026, we invite you to explore further opportunities at Estée Lauder Companies or browse all open roles.

Employment
Internship
Seniority
Intern
Posted
Oct 15, 2026

About Estée Lauder Companies

The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.

Estée Lauder Companies is seeking a final-year engineering or business school intern specializing in Supply Chain to support customer service and daily order management in Paris. The role covers customer accounts, delivery coordination, claims and returns, and order issue resolution; compensation may be up to €1,400, with remote work possible and product benefits and intern onboarding events.

Role & Responsibilities

  • Support the customer service team with daily order management, handling several customer accounts across order placement, delivery appointment scheduling, delivery tracking, launch follow-up and customer relationship management.
  • Communicate with internal teams, including Sales, Marketing and Logistics.
  • Manage claims and returns for independent customers, including pharmacies and perfumeries.
  • Review erroneous, incomplete or blocked orders daily and coordinate the actions required to regularize them.

Qualifications

  • Currently in the final year of an engineering or business school programme, specializing in Supply Chain.
  • Knowledge of core supply chain concepts, including forecasting, distribution, production and sales administration.
  • Very strong command of MS Excel, including pivot tables, RechercheX, formulas and charts.
  • Strong personal organization, including use of OneNote and prioritization.
  • Knowledge of SAP.
  • Knowledge of Power BI.
  • Analytical mindset.
  • Rigor and organization.
  • Very strong interpersonal skills.
  • Very good communication skills.
  • Strong interest in business.
  • Fluent English.

Skills

MS Excel Pivot tables RechercheX Formulas Charts OneNote SAP Power BI

Education

Final year of engineering or business school, specializing in Supply Chain.

Workplace

This position is based in Paris, Île-de-France, France.

The setting Île-de-France

Explore jobs in Île-de-France or in France.

Benefits

Possibility of remote work; product benefits throughout the internship; events dedicated to onboarding interns.

Culture

The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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