- Location
- Neuilly-sur-Seine Île-de-France France
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Oct 7, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
The CRM Intern joins Estée Lauder Companies’ Paris-based EMEA CRM team, supporting multichannel campaign activation, consumer lifecycle strategy, benchmarking and analytics across brands and markets. The internship offers hands-on experience with Braze in an international, collaborative environment.
Role & Responsibilities
- Assist with planning and executing multichannel CRM campaigns across email, SMS, push notifications and WhatsApp.
- Raise tickets with the external agency to support campaign implementation.
- Manage email templates using Figma.
- Monitor campaign performance and share results with Global and Brand.com teams and other key stakeholders.
- Contribute to consumer lifecycle strategy development for key brands, including M·A·C, Estée Lauder and Clinique.
- Benchmark CRM best practices and emerging trends in the prestige beauty industry and beyond.
- Analyze consumer behavior and purchasing patterns across brands and markets.
- Deliver actionable insights to the team and key brand stakeholders.
Skills
Workplace
This position is based in Neuilly-sur-Seine, Île-de-France, France, within easy reach of Paris.
Explore jobs in Île-de-France or in France.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Relationship Management Intern», «CRM Marketing Intern», «Customer Engagement Intern», «Consumer Lifecycle Marketing Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.