Estée Lauder Companies Counter Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Estée Lauder Companies Counter Manager in Rio de Janeiro. Lead sales team, drive performance, and advance your prestige beauty career.
Role & Responsibilities
- Lead and coach a team of Sales Associates to achieve all sales, customer service, and operational targets
- Develop and execute an agile business plan focused on customer acquisition and retention through strategic targeting
- Plan and implement impactful in-store events and customer relationship management initiatives
- Manage financial performance, develop business plans, and allocate resources effectively
- Recruit, develop, and retain high-performing team members while maintaining accountability for individual and collective performance
- Identify and respond to customer needs with strategic solutions and proactive engagement
- Oversee daily counter operations, inventory management, and compliance with brand standards
Qualifications
- Proven retail sales experience with demonstrated track record of meeting objectives and exceeding targets
- Team leadership experience with the ability to coach, develop, and hold team members accountable
- Strategic planning and execution capabilities
- Proficiency in financial planning, budgeting, and resource management
- Excellent verbal and written communication skills with strong interpersonal abilities
- Customer service excellence with ability to manage difficult situations with diplomacy and discretion
- Proficiency with computerised systems, email, and Microsoft Excel
- High attention to detail with strong organisational skills
- Ability to work both autonomously and collaboratively within a team environment
Skills
Experience
Retail sales experience with demonstrated leadership capability. The degree of prior management experience should align with the size and complexity of the assigned store or counter. Experience in strategic planning, business development, and team management within a prestige retail or beauty environment is advantageous.
Education
No specific educational qualification stated; retail leadership experience and demonstrated business acumen are prioritised over formal credentials.
Workplace
This position is based in Rio de Janeiro, Rio de Janeiro, Brazil.
Benefits
Progressive career opportunities and outstanding training and development programmes are provided. A competitive remuneration and benefits package is offered, though specific benefits are not detailed in the posting.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Leader», «Prestige Beauty Manager», «Sales Team Lead», «Store Counter Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.