Estée Lauder Companies Counter Manager
- Location
- PuneMaharashtraIndia
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 26, 2026
Counter Manager at Estée Lauder Companies in Pune—lead a prestige beauty sales team and drive retail excellence.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets
- Create and execute an agile business plan with strategic customer targeting and retention initiatives
- Organize and manage impactful in-store events and customer engagement activities
- Maintain exceptional customer relationship management and luxury service standards
- Recruit and retain high-performing team members through effective leadership and motivation
- Develop and manage financial plans aligned with store performance objectives
- Monitor and analyze business performance metrics and consumer insights
- Maintain accurate inventory and operational systems, including computerized point-of-sale platforms
Qualifications
- Proven retail sales experience in a fast-paced environment
- Demonstrated team leadership and people management capabilities
- Strategic planning and execution expertise
- Ability to develop financial plans and manage resources effectively
- Proficiency with computerized systems, including email and Microsoft Excel
- Strong verbal and written communication skills with excellent interpersonal abilities
- Results-oriented mindset with high drive to meet objectives and standards
- Ability to identify and cultivate others' development needs
- Diplomatic and tactful approach to resolving difficult customer service situations
- High attention to detail and strong organizational skills
- Capability to work autonomously while contributing effectively to team objectives
Skills
Experience
Proven experience in retail sales management within a luxury or prestige beauty environment, with demonstrated success in team leadership, strategic planning, and business execution. Experience leading sales teams and achieving performance targets required. Experience in a fast-paced retail or hospitality setting preferred.
Education
Secondary education or equivalent; additional retail management or business qualifications advantageous but not required.
Workplace
This position is based in Pune, Maharashtra, India.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Point of Sale Manager», «Retail Manager», «Beauty Counter Leader», «Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.