Estée Lauder Companies Counter Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Estée Lauder Companies hiring Counter Manager in Mexico City. Lead beauty retail team, drive sales targets, and develop careers in prestige cosmetics.
Role & Responsibilities
- Lead, coach, and develop a high-performing team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute strategic business plans to recruit and retain customers through targeted initiatives and in-store events
- Manage comprehensive customer relationship management and loyalty programs to drive repeat business
- Drive recruitment and retention of top talent within the sales team
- Oversee in-store operations, merchandising, and visual presentation to maintain brand standards
- Analyze consumer insights and market data to inform business strategy and decision-making
- Manage financial planning, budgets, and resource allocation to optimize store profitability
- Cultivate and maintain informal networks with key stakeholders, partners, and high-value clients
Qualifications
- Proven retail sales experience with demonstrated track record of exceeding targets
- Effective verbal and written communication skills with excellent interpersonal abilities
- Demonstrated team leadership experience with accountability for people and performance management
- Quality customer service skills with ability to handle difficult situations with diplomacy and tact
- Ability to develop and execute strategic plans aligned with business objectives
- Experience managing financial plans and allocating resources effectively
- Proficiency with computerized systems, including email and Microsoft Excel
- High attention to detail and strong organizational capabilities
- Ability to work both autonomously and collaboratively within a team environment
Skills
Experience
Required experience in retail sales and team leadership within a fast-paced retail environment. Experience in strategic planning and execution is essential. The degree of required experience is dependent on business and store size; progression to this role typically comes from point-of-sale positions within the prestige beauty sector.
Education
No formal education requirement specified, though retail management certification or equivalent professional development is advantageous.
Workplace
The successful candidate will be located in Mexico City, Ciudad de México, Mexico.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Sales Manager - Beauty Retail», «Prestige Beauty Manager», «Counter Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.