- Location
- Buenos Aires Buenos Aires Argentina
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a dynamic Counter Manager to lead and develop a team of Sales Associates while achieving sales, customer service, and operational targets. The ideal candidate will demonstrate proven leadership and business management expertise in a fast-paced retail environment, with total accountability for creating and executing an agile business plan that recruits and retains customers through strategic targeting, impactful in-store events, and exceptional customer relationship management. This role offers exposure to business planning, consumer insights, event management, and front-line marketing, positioning high performers for advancement into senior leadership within the beauty industry.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets
- Create and execute an agile business plan to recruit and retain customers through strategic targeting and customer relationship management
- Plan and execute impactful in-store events to drive sales and brand engagement
- Build and maintain extensive informal networks to support business objectives
- Guide the performance of team members while holding them accountable to standards
- Anticipate and meet customer needs with exceptional service delivery
- Handle difficult customer service situations with diplomacy and professionalism
- Manage financial plans and allocate resources effectively
- Maintain high attention to detail in operational execution and reporting
Qualifications
- Proven retail sales experience with demonstrated results
- Team leadership experience; degree of experience dependent on store size
- Strategic planning and execution capabilities
- Ability to develop financial plans and manage resources
- Proficiency with computerised systems, email, and Microsoft Excel
- Effective verbal and written communication skills with excellent interpersonal abilities
- Strong customer service expertise and ability to influence others positively
- High drive to meet objectives and standards with results-oriented mindset
- Capacity to sense others' development needs and strengthen their abilities
- Demonstrated discretion, tact, and confidentiality in interpersonal dealings
Skills
Experience
Proven experience in retail sales with demonstrated team leadership capabilities in a fast-paced environment. Experience in strategic planning and execution, financial planning, and customer relationship management is essential. Background in prestige or luxury retail is advantageous.
Education
No specific educational qualification stated; retail and leadership experience prioritized.
Workplace
This position is based in Buenos Aires, Buenos Aires, Argentina.
Explore jobs in Argentina.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Prestige Beauty Manager», «Retail Counter Supervisor», «Sales Manager - Beauty Counter», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.