Estée Lauder Companies Counter Manager

Employment
Full-Time
Seniority
Manager
Posted
Sep 22, 2026

Estée Lauder Counter Manager in Buenos Aires: Lead retail team, manage sales targets, and drive customer engagement in luxury beauty retail.

Role & Responsibilities

  • Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets
  • Create and execute an agile business plan to recruit and retain customers through strategic targeting and customer relationship management
  • Plan and execute impactful in-store events to drive sales and brand engagement
  • Build and maintain extensive informal networks to support business objectives
  • Guide the performance of team members while holding them accountable to standards
  • Anticipate and meet customer needs with exceptional service delivery
  • Handle difficult customer service situations with diplomacy and professionalism
  • Manage financial plans and allocate resources effectively
  • Maintain high attention to detail in operational execution and reporting

Qualifications

  • Proven retail sales experience with demonstrated results
  • Team leadership experience; degree of experience dependent on store size
  • Strategic planning and execution capabilities
  • Ability to develop financial plans and manage resources
  • Proficiency with computerised systems, email, and Microsoft Excel
  • Effective verbal and written communication skills with excellent interpersonal abilities
  • Strong customer service expertise and ability to influence others positively
  • High drive to meet objectives and standards with results-oriented mindset
  • Capacity to sense others' development needs and strengthen their abilities
  • Demonstrated discretion, tact, and confidentiality in interpersonal dealings

Skills

Microsoft Excel Customer service management Retail operations Team leadership Strategic business planning Financial planning and resource management Event management Consumer insights analysis Customer relationship management

Experience

Proven experience in retail sales with demonstrated team leadership capabilities in a fast-paced environment. Experience in strategic planning and execution, financial planning, and customer relationship management is essential. Background in prestige or luxury retail is advantageous.

Education

No specific educational qualification stated; retail and leadership experience prioritized.

Workplace

This position is based in Buenos Aires, Buenos Aires, Argentina.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Prestige Beauty Manager», «Retail Counter Supervisor», «Sales Manager - Beauty Counter», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Estée Lauder Companies

Estée Lauder Companies Counter Manager

Buenos Aires, Argentina

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