Estée Lauder Companies Counter Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Counter Manager role at Estée Lauder Companies in Ahmedabad leading multibrand beauty team with full business accountability.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets
- Create and execute an agile business plan focused on strategic customer targeting and retention
- Plan and execute impactful in-store events and customer engagement initiatives
- Manage exceptional customer relationship management and front-line marketing activities
- Take full accountability for store performance and team accountability
- Recruit and retain customers through strategic business development
- Model team qualities including respect, helpfulness, and cooperation while holding team members accountable
Qualifications
- Proven leadership and coaching experience in a fast-paced retail environment
- Demonstrated business management and strategic planning skills
- Excellent verbal and written communication skills with strong interpersonal abilities
- Superior customer service expertise with ability to handle difficult situations diplomatically
- Results-oriented mindset with high drive to meet objectives and standards
- Ability to develop financial plans and manage resources
- Working knowledge of computerized systems including email and Microsoft Excel
- Retail sales experience with team leadership
- Experience in strategic planning and execution
- High attention to detail and organizational skills
- Ability to work autonomously and contribute to team success
Skills
Experience
Proven retail sales experience with demonstrated team leadership experience; extent of experience dependent on business/store size. Background in a fast-paced retail environment with evidence of business management and strategic planning capabilities is essential.
Education
Not explicitly specified; standard retail management qualifications or equivalent experience in lieu of formal education presumed acceptable.
Workplace
The successful candidate will be located in Ahmedabad, Gujarat, India.
Benefits
Progressive career opportunities and outstanding training and development programs within a culture that values diversity of thought and people.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Beauty Counter Supervisor», «Retail Team Lead», «Point of Sale Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.