- Location
- New York City New York USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $87,550–143,800/year
- Posted
- Oct 20, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
The Consumer Intelligence Manager will lead consumer intelligence and analytics for DECIEM, Dr. Jart+ and other brands and skincare initiatives, translating social, digital, market, sales, and research data into insights that inform brand strategy and growth. The role manages research and social-listening partners, performance tools, and cross-functional initiatives. The anticipated annual base salary is $87,550–$143,800, depending on factors including experience, skills, education, budget, and geographic location; the role is bonus-eligible.
Role & Responsibilities
- Conduct data analytics and social listening to identify consumer, market, competitive, digital, and retail insights, using business intelligence and self-service tools to bring the consumer voice into critical business decisions.
- Conduct category reviews, performance tracking, and competitive analysis to identify whitespace and growth opportunities.
- Contribute to brand strategy, skincare category strategy, and corporate and brand initiatives.
- Manage external social-listening and research partners and vendors, including briefing, methodology, project management, and deliverable quality.
- Identify target consumer personas and contribute to acquisition, loyalty, and brand growth strategies.
- Manage scorecards, dashboards, and performance-tracking tools to monitor business and brand performance.
- Manage qualitative and quantitative research with external vendors and internal stakeholders, including briefs, screeners, stimuli, discussion guides, and questionnaires.
- Facilitate working sessions to advance education and alignment on key initiatives.
Qualifications
- Excellent oral and written communication skills and a proven ability to build collaborative relationships across functions and with leadership.
- Experience in CPG, a media agency, beauty, a syndicated data supplier, or consulting.
- Expertise in social listening, data analytics, and PPT; consumer research experience is a plus, including qualitative and quantitative methodologies.
- Experience with AI-enabled analytics and social-listening tools, including Brandwatch, Talkwalker by Hootsuite, Meltwater, Sprinklr, Emplifi, Synthesio, and YouScan, as well as digital, ecommerce, and insights tools such as Google Analytics 4 and Spate.
- Experience with syndicated data platforms such as Circana, Nielsen, Numerator, Yipit, and Stackline is a plus.
- Experience integrating sales, CRM, ecommerce, and social-listening data.
- Ability to translate complex data and research into clear, actionable business recommendations.
- Strong strategic thinking, storytelling, collaboration, communication, and project-management skills.
- Self-directed, flexible, results-focused, and comfortable managing multiple priorities in a highly matrixed organization.
- Bachelor’s degree required; a degree in marketing, business, research, analytics, or a related field is preferred; an MBA is a plus.
- Light travel may be required, approximately 0–5%.
Skills
Experience
3 to 5 years in social listening, digital analytics, syndicated sales analysis, consumer insights, marketing, or strategy.
Education
Bachelor’s degree required; degree in marketing, business, research, analytics, or a related field preferred; MBA a plus.
Workplace
The successful candidate will be located in New York City, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 87,550 to USD 143,800 per annum.
Benefits
Eligible employees may receive medical, dental, and vision insurance; wellness and family support programs; life and disability insurance; retirement savings plans; paid leave programs; education-related programs; paid holidays and vacation time. Many benefits are subsidized or fully paid by the company. The position is also eligible for a competitive bonus program, with potential overachievement based on performance and company results.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Consumer Insights Manager», «Consumer Analytics Manager», «Market Intelligence Manager», «Consumer Research Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.