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- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a detail-oriented Cashier to manage all sales transactions within a fast-paced luxury beauty retail environment while adhering to strict cash handling and reconciliation protocols. This role requires delivering exceptional service during checkout—the final customer touchpoint—by personalizing each interaction, verifying customer database registration, and ensuring complete satisfaction before departure. The Cashier will support floor operations by providing product availability information to both staff and customers, assisting occasionally with scheduling, and maintaining vigilant floor presence to ensure prompt greeting and service of incoming customers. Responsibilities also encompass professional telephone communication, proactive event follow-up, and customer outreach regarding launches and consultation bookings.
Role & Responsibilities
- Manage all sales transactions accurately and efficiently in compliance with cash handling and reconciliation guidelines
- Provide personalized, inspirational customer service at checkout to create a memorable end-of-visit experience
- Register customers in the database and verify enrollment to ensure comprehensive after-care follow-up
- Monitor retail floor operations and greet customers promptly upon arrival, coordinating timely service delivery
- Communicate professionally via telephone, handling inquiries and proactively contacting customers regarding events, launches, and consultation bookings
- Assist with occasional staff scheduling and provide product availability information to employees and customers
Qualifications
- Previous cash handling experience
- Experience with retail point-of-sale software systems
- Excellent verbal and written communication skills
- Ability to provide authentic, personalized, and inspirational customer service
- Capacity to work flexible retail hours including evenings, weekends, and special events within a fast-paced environment
- Previous retail or guest services experience (desirable)
- Legal right to live and work in Mexico, with proof required for interview stage
Skills
Experience
Previous cash handling experience and familiarity with retail point-of-sale software are required. Prior retail or guest services experience is desirable.
Workplace
The successful candidate will be located in Ecatepec de Morelos, Estado de México, Mexico, with easy access to Mexico City.
Explore jobs in Mexico.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Point of Sale Associate», «Checkout Specialist», «Sales Cashier», «Front Desk Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.