Estée Lauder Companies Assistant Store Manager
- Location
- VancouverBritish ColumbiaCanada
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $45,300–56,700/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Estée Lauder Companies seeks Assistant Store Manager in Vancouver. Lead retail operations, coach sales team, and drive customer service excellence.
Role & Responsibilities
- Support the Store Manager in leading, coaching, and developing the sales team to achieve sales, customer service, and operational targets
- Provide inspirational and personalized customer service to drive customer satisfaction and loyalty
- Coach and mentor Sales Associates to reach their full potential and drive individual and team performance
- Manage retail operations including inventory management and cash reconciliation
- Oversee retail point-of-sale (POS) systems and ensure accurate transaction processing
- Schedule staff and manage team availability for retail hours including evenings, weekends, and special events
- Monitor and analyze sales performance metrics and implement strategies to achieve targets
- Maintain store cleanliness, merchandising standards, and brand presentation
Qualifications
- Proven supervisory and team leadership experience in a fast-paced retail environment
- Demonstrated track record of coaching and mentoring staff to achieve sales and customer service targets
- Extensive retail operations knowledge including inventory management and cash reconciliation
- Proficiency with retail point-of-sale (POS) software
- Proficiency in Microsoft Office
- Ability to work flexible retail hours including days, evenings, weekends, and special events
- Proven retail experience preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Legal right to work in Canada
Skills
Experience
Proven supervisory and retail operations experience gained in a fast-paced retail environment, preferably within cosmetics or prestige beauty. Candidates should demonstrate a track record of successfully coaching and mentoring sales staff to achieve both sales and customer service targets.
Education
Secondary school diploma or equivalent; post-secondary retail management or business education is a plus.
Workplace
The role is situated in Vancouver, British Columbia, Canada.
Compensation
The base compensation for this position ranges from USD 45,300 to USD 56,700 per annum.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, competitive incentive compensation programs, commission or bonus eligibility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Sales Operations Manager», «Store Operations Supervisor», «Retail Shift Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.