Estée Lauder Assistant Counter Manager
- Location
- YorkNorth YorkshireUK
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Assistant Counter Manager at Estée Lauder in York, UK. Lead a beauty counter team, manage operations, and drive sales in prestige cosmetics retail.
Role & Responsibilities
- Support the Store Manager in leading, coaching, and developing the Sales Associate team to achieve sales, customer service, and operational targets
- Drive sales performance and customer satisfaction through inspirational, authentic, and personalized service delivery
- Manage retail operations including inventory management, stock rotation, and cash reconciliation
- Coach and mentor team members to achieve performance targets and develop their professional capabilities
- Maintain point-of-sale systems and ensure accurate transaction processing
- Oversee counter presentation, merchandising standards, and compliance with brand guidelines
- Work retail hours including days, nights, weekends, and special events to ensure counter coverage
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Previous supervisory or team lead experience with a demonstrated track record of coaching and mentoring others
- Retail operations expertise including inventory management and cash reconciliation
- Strong customer service skills with the ability to deliver personalized, authentic interactions
- Proficiency with retail point-of-sale software systems
- Competency in Microsoft Office applications
- Right to work in the United Kingdom verified before employment
Skills
Experience
Proven supervisory and retail operations experience in a fast-paced retail environment, preferably within cosmetics or prestige beauty. Demonstrated track record of coaching and mentoring team members to achieve sales and customer service targets.
Education
No specific formal education requirements stated; retail qualifications or certifications in customer service and team leadership are advantageous.
Workplace
This position is based in York, North Yorkshire, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Counter Supervisor», «Assistant Store Manager – Beauty Counter», «Sales Supervisor – Cosmetics», «Point of Sale Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.