Estée Lauder Assistant Counter Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Estée Lauder Assistant Counter Manager opening at M&S Hedge End; lead beauty counter team, 37.5 hours per week, UK retail role.
Role & Responsibilities
- Lead, coach, and develop Sales Associates to achieve sales, customer service, and operational targets
- Support the Store Manager in overseeing counter operations and staff performance
- Deliver inspirational, authentic, and personalized customer service excellence
- Manage inventory and conduct cash reconciliation to ensure accuracy and compliance
- Execute retail point-of-sale operations and manage associated software systems
- Maintain counter presentation standards and merchandise displays
- Schedule and mentor team members to build skills and drive career development
- Work flexibly across retail hours including evenings, weekends, and special events
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated supervisory experience with a track record of coaching and mentoring teams to exceed sales and customer service targets
- Proficiency in retail operations including inventory management and cash reconciliation
- Experience with retail point-of-sale software systems
- Competency in Microsoft Office applications
- Ability to deliver authentic, personalized customer service consistently
- Right to live and work in the United Kingdom
Skills
Experience
Previous supervisory experience in a fast-paced retail environment, preferably in cosmetics or prestige beauty, with proven ability to coach and mentor others to achieve sales and customer service targets.
Workplace
The successful candidate will be located in Hedge End, Hampshire, UK, with easy access to Southampton.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Counter Supervisor», «Beauty Counter Manager», «Sales Team Lead», «Prestige Counter Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.