Éric Bompard Store Manager

About Éric Bompard

Éric Bompard is a French cashmere house founded in 1985. Its design studio develops knitwear in France and works with manufacturing partners in Inner Mongolia. The house sells through its own boutiques and department store counters.

Role & Responsibilities

• Serve as an ambassador for Bompard and ensure an exceptional client experience.
• Develop a clienteling strategy by recruiting and retaining clients and cultivating privileged relationships with them.
• Build a network of local partners, including hotel concierge services, restaurants, premium retailers and tourism professionals, to raise the boutique’s profile and acquire new clients.
• Work with headquarters teams to create and lead exclusive events and tailored experiences that strengthen client relationships.
• Contribute to sustained revenue growth through commercial acumen, service expertise and the ability to identify opportunities.
• Welcome every client with authenticity, elegance and attention to detail.
• Tell the stories behind iconic pieces through inspiring product presentations.
• Develop in-depth product knowledge to make each client experience distinctive.
• Train the team in client experience and product knowledge.
• Organize in-store events with support from headquarters teams.
• Manage boutique operations, including opening and closing, HR administration, logistics and visual merchandising.
• Ensure compliance with internal procedures and safety standards.
• Manage stock and receive deliveries.
• Supervise, support and develop the sales team day to day, with regular follow-up on individual performance.
• Organize new employee onboarding and contribute to each team member’s skills development through continuous improvement.
• Lead daily briefings and closely monitor performance indicators to ensure commercial targets are met and team cohesion is maintained.
• Share a commitment to excellence with the team so every client enjoys a distinctive experience.

Qualifications

• Dynamic, communicative leader with managerial experience in sales and boutique management in the fashion sector.
• Passion for retail and fashion, with strong listening skills toward both clients and the team.
• Proactive and capable of proposing and taking initiatives to develop the boutique.
• Unifying leader able to foster a positive dynamic and team cohesion.

Skills

Experience

Managerial experience in sales and boutique management in the fashion sector.

Benefits

Variable bonus, meal vouchers, Bompard uniform, 30% discount on products, one additional birthday day of paid leave each year from one year of seniority, and 50% coverage of public transport passes. The role also offers an environment described as refined, stimulating and supportive, and career development prospects.

Culture

In stores, advisors explain the differences between knits, help clients choose a fit and show them how to care for cashmere. The Longue Vie program offers repairs and reknitting.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.