- Location
- 46-48 rue Lauriston (View map)75116 ParisFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 13, 2026
About Éric Bompard
Éric Bompard is a French cashmere house founded in 1985. Its design studio develops knitwear in France and works with manufacturing partners in Inner Mongolia. The house sells through its own boutiques and department store counters.
Éric Bompard is seeking a CRM Project Assistant intern for six months starting in January 2027. Reporting to the CRM Manager, the intern supports cross-channel campaigns, clienteling and customer events, customer insight activities, and campaign performance monitoring.
Role & Responsibilities
- Assist the CRM Manager with campaign design and the rollout of client action plans.
- Help create content for newsletter, SMS and print campaigns, including copy, visuals and templates.
- Help build newsletter and SMS audience segments in the CRM campaign tool.
- Coordinate the operational deployment of campaigns, including integration, configuration, testing and sending.
- Help implement customer lifecycle triggers.
- Create audience segments for clienteling and customer events in the Bompard database.
- Help organize and track customer gifts.
- Track customer KPIs.
- Contribute to customer questionnaires and surveys.
- Monitor CRM campaign performance.
Qualifications
- Currently pursuing a Bac +5 degree at a business or communications school.
- Previous experience in the fashion industry is an advantage.
- Structured and organized, with strong interpersonal skills and the ability to work both collaboratively and autonomously.
- Rigorous, with excellent writing and interpersonal skills.
- Curious and proactive, with strong analytical skills and the ability to synthesize information.
- Proficient in Microsoft Office, particularly Excel; knowledge of Figma is an advantage.
- Good written English.
- Strong interest in CRM and customer care.
Skills
Education
Currently pursuing a Bac +5 degree at a business or communications school.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Benefits
Refined, stimulating and supportive work environment; access to private sales; one additional paid leave day per month, which can be accumulated; meal vouchers; 50% reimbursement of public transport passes.
Culture
In stores, advisors explain the differences between knits, help clients choose a fit and show them how to care for cashmere. The Longue Vie program offers repairs and reknitting.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.