- Location
- 46-48 rue Lauriston (View map)75116 ParisFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 4, 2026
About Éric Bompard
Éric Bompard is a French cashmere house founded in 1985. Its design studio develops knitwear in France and works with manufacturing partners in Inner Mongolia. The house sells through its own boutiques and department store counters.
Éric Bompard is seeking a CRM Project Assistant for a six-month internship starting in January 2027, reporting to the CRM Manager. The intern will support cross-channel CRM campaigns, clienteling and customer events, and customer insights, including campaign performance monitoring.
Role & Responsibilities
- Assist the CRM Manager with campaign design and the rollout of client action plans.
- Help create content for newsletter, SMS and print campaigns, including copy, visuals and templates.
- Help create newsletter and SMS audience segments in the CRM campaign tool.
- Manage campaign operations, including integration, configuration, testing and sends.
- Help implement customer lifecycle triggers.
- Create audience segments for clienteling and customer events in the Bompard database.
- Help organise and track customer gifts.
- Track customer KPIs.
- Contribute to customer questionnaires and surveys.
- Monitor CRM campaign performance.
Qualifications
- Currently pursuing a Bac +5 qualification at a business or communications school.
- Previous experience in the fashion industry is an advantage.
- Structured and organised, with strong interpersonal skills and the ability to work both independently and as part of a team.
- Rigorous, with excellent writing and interpersonal skills.
- Curious and proactive, with strong analytical skills and the ability to synthesise information.
- Proficient in the Microsoft Office suite, particularly Excel; knowledge of Figma is an advantage.
- Good written English.
- Strong interest in CRM and customer care.
Skills
Education
Currently pursuing a Bac +5 qualification at a business or communications school.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Benefits
Refined, stimulating and supportive work environment; access to private sales; one additional day of paid leave per month, which can be accumulated; meal vouchers; 50% coverage of public transport passes.
Culture
In stores, advisors explain the differences between knits, help clients choose a fit and show them how to care for cashmere. The Longue Vie program offers repairs and reknitting.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Éric Bompard, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Project Coordinator», «Customer Relationship Management Assistant», «CRM Campaign Assistant», «Customer Engagement Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.