- Location
- 46-48 rue Lauriston (View map)75116 ParisFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 3, 2026
About Éric Bompard
Éric Bompard is a French cashmere house founded in 1985. Its design studio develops knitwear in France and works with manufacturing partners in Inner Mongolia. The house sells through its own boutiques and department store counters.
Éric Bompard is seeking a CRM Project Assistant for a six-month internship starting in January 2027. Reporting to the CRM Manager, the intern supports campaign design and customer action plans across CRM campaigns, clienteling, customer events and customer insight activities.
Role & Responsibilities
- Assist the CRM Manager with campaign design and the deployment of customer action plans.
- Contribute to creating content for cross-channel newsletter, SMS and print campaigns, including copy, visuals and templates.
- Create newsletter and SMS audience segments in the CRM campaign tool.
- Coordinate campaign operations, including integration, configuration, testing and distribution.
- Contribute to implementing customer lifecycle triggers.
- Create audience segments for clienteling and customer events in the Bompard database.
- Help implement and monitor customer gifts.
- Track customer KPIs.
- Contribute to customer questionnaires and surveys.
- Monitor CRM campaign performance.
Qualifications
- Currently pursuing a Bac+5 degree at a business or communications school.
- A first experience in the fashion industry would be an advantage.
- Structured and organised, with strong interpersonal skills and the ability to work both collaboratively and independently.
- Rigorous, with excellent writing and interpersonal skills.
- Curious and proactive, with strong analytical skills and the ability to synthesise information.
- Proficient in Microsoft Office, particularly Excel; familiarity with Figma web design software would be an advantage.
- Good written English.
- Strong interest in CRM and customer care.
Skills
Education
Currently pursuing a Bac+5 degree at a business or communications school.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Benefits
Refined, stimulating and supportive work environment; access to private sales; one additional paid leave day per month, which can be accrued; meal vouchers; 50% coverage of public transport passes.
Culture
In stores, advisors explain the differences between knits, help clients choose a fit and show them how to care for cashmere. The Longue Vie program offers repairs and reknitting.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Éric Bompard, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Project Coordinator», «Customer Relationship Management Assistant», «CRM Campaign Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.