Emilio Pucci Sales Associate
Emilio Pucci in Serravalle Scrivia seeks a full-time Sales Associate to drive luxury retail sales and client relationships in the boutique.
Overview
Emilio Pucci is an Italian luxury fashion house renowned for its vibrant prints, refined ready-to-wear and accessories, and an emphasis on artisanal finish. The brand operates within an international boutique network and cultivates a client-focused retail environment that balances strong visual identity with elevated customer service.
Role & Responsibilities
- Drive and achieve individual sales targets as set by the Store Manager, contributing to overall boutique performance.
- Deliver exemplary, personalised customer service across the full client journey, including proactive follow-up and after-sales care.
- Collect, maintain and analyse CRM data to develop clienteling activity and leverage the existing customer database.
- Execute visual merchandising and window display guidelines provided by the Visual Merchandising Manager to preserve brand image in-store.
- Support in-store promotional activity and special events (press presentations, launches) to enhance local brand presence.
- Maintain thorough product and competitor knowledge through trainings and self-directed learning.
- Manage stock processes and daily store operations (petty cash, banking procedures, opening/closing routines) in accordance with maison guidelines.
Qualifications
- Minimum three years' selling experience in the luxury or fashion sector, with demonstrated success in achieving targets.
- Proven experience selling ready-to-wear (RTW) and accessories.
- Fluent Italian and English; additional foreign languages considered an asset.
- Excellent communication and persuasive selling skills with strong attention to detail and a results-driven mindset.
- Reliable, professional demeanour and commitment to boutique standards and selling ceremony.
- Proficient with CRM tools and retail management systems; comfortable with basic retail accounting and cash procedures.
Skills
Experience
At least 3 years of direct selling experience in the luxury or fashion industry, specifically with ready-to-wear and accessories in a boutique environment.
Education
High school diploma or equivalent; vocational training or certification in fashion retail or sales preferred.
Workplace
This position is based in Serravalle Scrivia, Lombardy, Italy, within easy reach of Milan.
Culture
The maison blends Italian sartorial heritage with a contemporary, creative spirit; boutiques prioritise impeccable client service, strong team collaboration and meticulous attention to brand presentation. Employees are expected to uphold refined service rituals and contribute to a polished retail experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Emilio Pucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Advisor», «Boutique Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.