Eden Rock – St Barths Assistant Housekeeping Manager

About Eden Rock – St Barths

Set on the shores of Saint-Jean Bay, Eden Rock – St Barths is a landmark of Caribbean hospitality, founded in 1953 by pioneering aviator Rémy de Haenen. Blending the intimacy of a distinctive island retreat with exacting luxury standards, the hotel brings together professionals across accommodation, gastronomy, guest relations and operational support. Its identity combines French refinement, Caribbean warmth and a longstanding connection to art and creativity. As an employer, Eden Rock – St Barths offers a setting where attentive service, discretion and collaboration are central to delivering highly personalised experiences for an international clientele.

Role & Responsibilities

• Direct and monitor the quality of services delivered by the housekeeping and laundry teams.
• Coordinate the daily operations of housekeeping and laundry, ensuring compliance with hotel quality standards, procedures and hygiene requirements.
• Develop and support the teams.
• Oversee the upkeep and presentation of all guest rooms, villas, communal areas and outdoor spaces.
• Conduct daily on-site inspections of rooms and spaces to ensure consistently exceptional, personalised quality.
• Ensure compliance with quality, hygiene and safety standards, including LQA standards.
• Help create a warm, bespoke in-room welcome tailored to the expectations of an international clientele.
• Follow up on and resolve guest complaints with responsiveness, elegance and attention to detail.
• Oversee laundry and pressing services, as well as lost-property and items-held-in-custody processes.
• Recruit and supervise housekeeping and laundry teams, fostering care, high standards and trust.
• Prepare and optimise staff schedules according to business levels and daily operational needs.
• Monitor and control budgets, and manage linen, product and equipment stocks.

Qualifications

• Higher education qualification in hospitality or catering.
• Three years of significant experience in an establishment of the same category.
• English proficiency, spoken and written, is recommended; a third language is an asset.
• Comfort with computer tools is essential.
• A Category B driving licence is required.

Skills

Experience

Three years of significant experience in an establishment of the same category.

Education

Higher education qualification in hospitality or catering.

Compensation

The base compensation for this position is EUR 3,000 per month.

Benefits

Individual accommodation in an Eden Rock managers’ house; health insurance and provident coverage; one meal per working day in the staff restaurant; uniform provided, with changing facilities and cleaning included; referral bonus; access to the Masterpiece Academy e-learning platform; access to the Eden Angels CSR programme and Eden Rockers internal events; local benefits including transport, activities and shops.

Culture

Eden Rock – St Barths blends the precision of luxury hospitality with the warmth and relaxed elegance of Caribbean island life. Its working environment places attentive, personalised service at the heart of the guest experience, making teamwork, discretion and an intuitive understanding of individual preferences central to its professional ethos.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.