Dries Van Noten Field Trainer
About Dries Van Noten
Dries Van Noten is a designer-led luxury fashion house renowned for its textile expertise, eclectic prints and refined tailoring. The brand operates internationally from a rooted European design ethos and is part of the Puig group, combining independent creative direction with the global resources of an established luxury house.
Dries Van Noten seeks a Field Trainer in London to deliver retail training and uplift in‑store commercial and clienteling performance.
Role & Responsibilities
- Design, deliver and iterate classroom and in‑store training programmes that translate Dries Van Noten product, merchandising and clienteling standards into measurable retail behaviours.
- Coach boutique and department store teams through one‑to‑one coaching, role‑play and live sales observation to raise conversion, average transaction value and client retention.
- Onboard new retail hires and create tailored development plans with store managers to close capability gaps and sustain performance improvements.
- Partner with regional managers, visual merchandising and wholesale teams to align training with collection launches, campaigns and merchandising resets.
- Measure training impact using retail KPIs, provide timely feedback to leadership and propose interventions to address performance trends.
- Travel regularly to assigned stores and markets to ensure consistent execution of brand standards and to cultivate frontline ambassador networks.
Qualifications
- Proven experience in training delivery within luxury or premium retail (typically 3–5+ years), ideally across multi‑store operations.
- Demonstrable coaching experience with the ability to translate retail theory into on‑floor behaviour change.
- Strong commercial acumen with a track record of improving sales metrics through learning interventions.
- Outstanding interpersonal and presentation skills; comfortable engaging audiences of varied seniority.
- Willingness and ability to travel frequently and work flexible hours to meet store needs.
- Fluent English; additional European languages a plus (preferred but not required).
Skills
Experience
Typically 3–5+ years of frontline luxury retail experience with at least 1–2 years in a training, coaching or people development role. Experience running multi‑store rollouts and demonstrating measurable uplift in retail KPIs is expected.
Education
Bachelor’s degree or equivalent professional experience in fashion, business, adult education or a related field.
Workplace
The role is situated in London, England, UK.
Culture
Dries Van Noten fosters a design‑driven, artisanal culture that values creativity, craft and refinement. The workplace prioritizes close collaboration between design, retail and commercial teams, offering a hands‑on environment where frontline excellence and personal development are prized.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dries Van Noten, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Field Trainer», «In‑Store Trainer», «Field Sales Trainer», «Retail Learning & Development Specialist», «Training Coach — Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.