- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $25–28/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 12, 2026
About Dries Van Noten
Dries Van Noten, a distinguished name within the luxury fashion sector, is renowned for its innovative designs and sophisticated aesthetic. As part of the Puig conglomerate, Dries Van Noten benefits from a rich heritage and a global presence, offering employees a dynamic and inspiring environment to foster creativity and professional growth.
Dries Van Noten is seeking a full-time Brand Ambassador for the men’s department at Bergdorf Goodman in New York. The role combines luxury sales, client relationship building, brand expertise, and counter operations; the expected base salary is $25–$28 per hour, with offers varying by relevant skills, training, experience, education, and organizational structure.
Role & Responsibilities
- Stay informed about industry and market trends to evolve and optimize selling strategies in luxury retail.
- Deliver an exceptional Dries Van Noten client experience, demonstrating expertise in the brand’s collection, heritage, and distinctive approach to luxury.
- Build rapport with returning clients by understanding their preferences and needs, providing a personalized and seamless shopping experience.
- Showcase the Dries Van Noten assortment, including beauty and lifestyle offerings, with tailored recommendations and memorable client experiences.
- Achieve and exceed individual sales goals and KPI targets through strategic clienteling, cross-selling, and client retention.
- Use clienteling and CRM tools to capture client information, drive loyalty, and support personalized outreach.
- Partner with the Dries Van Noten Counter Manager and Bergdorf Goodman teams to maximize sales opportunities, support in-store events, and drive business growth.
- Contribute ideas and feedback to support client acquisition, productivity, and overall business performance.
- Build and nurture long-term client relationships through personalized outreach, appointments, events, and new-launch activations.
- Provide exceptional after-sales service to ensure client satisfaction and foster loyalty.
- Create elevated shopping experiences that reflect each client’s style, preferences, and aspirations.
- Develop and maintain expert knowledge of Dries Van Noten’s heritage, collections, craftsmanship, and product offerings.
- Participate in product presentations, training, and educational opportunities to stay informed about new launches, industry innovations, and emerging trends.
- Share the story, artistry, creativity, and vision of Dries Van Noten authentically and passionately as a brand ambassador.
- Uphold the brand’s commitment to excellence through meticulous attention to product presentation, care, and detail.
- Support daily counter operations, including inventory management, stock replenishment, tester maintenance, and visual merchandising standards.
- Maintain Dries Van Noten brand presentation and merchandising guidelines while adhering to Bergdorf Goodman’s operational requirements.
- Assist with inventory counts, stock organization, and shrink-prevention initiatives.
- Support the execution of product launches, events, animations, and clienteling activations.
- Partner with the Dries Van Noten Counter Manager to ensure operational excellence and achieve business objectives.
- Maintain a clean, organized, visually compelling selling environment that reflects the brand’s luxury and creative standards.
Qualifications
- Proven ability to build strong client relationships and consistently achieve sales targets.
- Exceptional communication, interpersonal, and storytelling skills.
- Passion for luxury, creativity, craftsmanship, and elevated client experiences.
- Proactive, adaptable, and dependable approach.
- Availability for a flexible retail schedule, including weekends, holidays, and occasional extended hours as needed.
- Experience with clienteling tools and CRM platforms preferred.
- Ability to lift or move boxes weighing up to 20 pounds for inventory replenishment.
- Ability to perform essential job functions, including prolonged standing and walking.
Skills
Experience
2+ years in luxury retail, beauty, fragrance, fashion, or lifestyle sales.
Workplace
The role is situated in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 25 to USD 28 per hour.
Benefits
Health and dental insurance, life insurance, disability insurance, 401(k), paid holidays, generous paid time off, a hybrid work environment, learning and development opportunities, and career growth opportunities.
Culture
Dries Van Noten fosters a culture of creativity and innovation, encouraging employees to push boundaries and explore new ideas. The company values diversity and inclusivity, creating a collaborative and supportive work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.