Dr. Dennis Gross Skincare Key Account Executive

Role & Responsibilities

• Own and achieve the gross-to-net budget for the Military and DDG Pro Spa channels, including trade spend, returns, and markdowns.
• Forecast gross shipments by channel accurately and consistently, ensuring budget achievement.
• Develop bottom-up retail and gross sales projections with the Executive Director, Military Agency, and DDG Pro team.
• Drive positive dashboard scores through 95%+ in-stock rates, on-time purchase orders, and accurate returns.
• Review monthly invoices, verify actual costs, and submit them for processing.
• Build strong relationships with account cross-functional teams through consistent check-ins and meetings.
• Develop short- and long-term account strategies with internal Marketing, Finance, and Sales Operations teams.
• Build cross-channel retail sales plans aligned with the marketing calendar and launch priorities.
• Manage account marketing, side-by-side, and promotional calendars by brand and channel.
• Provide strategic recommendations to buying teams and spa partners to drive business results.
• Partner with the Executive Director and Military Agency to plan and execute initiatives through seamless communication.
• Communicate with and support the Military Agency Account Field Team across initiatives.
• Manage the demo budget; approve and track Beauty Consultant hour and salary changes; and manage Beauty Consultant incentive programs.
• Oversee required Military agreements and manage and track Military chargebacks and fines.
• Manage packing and shipping of OCONUS point-of-sale materials and gratis, seasonal gratis for virtual webinars, skincare planners, and counter books.
• Manage the visual merchandising calendar, including timely updates and SKU edit recommendations based on productivity.
• Provide schematics to the agency and retailers using product dimensions; maintain Duratran priorities and sizes in Color Edge, the visual merchandising survey by store, and visual merchandising parts ordering.
• Visit stores to verify visual merchandising schematics and product dimensions, and track all visual merchandising updates.
• Develop and grow DDG Pro spa, resort, and hotel spa group partnerships; identify and onboard new accounts with the Executive Director.
• Manage account assortments across professional backbar and retail, recommending opportunities based on productivity and treatment-menu alignment.
• Ensure a seamless NuORDER ordering experience for spa partners, including order forms, promotions, and troubleshooting with Sales Operations and Customer Service.
• Manage DDG Pro promotional programming, offers, and gifts with purchase to drive retail sell-through within spa accounts.
• Partner with Accounts Receivable on account terms, open balances, and credit holds to ensure uninterrupted business.
• Plan and execute events with internal teams, store and spa teams, and agency field teams.
• Track events using Smartsheet, report event return on investment, and allocate and ship event support.
• Coordinate with Education on budgets, videos, gratis, protocols, and event strategies supporting Marketing and Sales field objectives.
• Lead account marketing meetings, including business presentations and meeting logistics.

Qualifications

• Bachelor's degree or equivalent experience required.
• At least 5 years of experience in key account management or wholesale sales; prestige beauty experience preferred.
• Professional skincare or luxury spa channel experience preferred.
• Ability to manage multiple channels entrepreneurially and make independent decisions.
• Exceptional analytical skills and ability to generate and evaluate forecasts, metrics, and analyses.
• Curiosity about consumer shopping behavior and a desire to use analysis to generate new insights.
• Demonstrated strategic thinking, project management, and implementation experience.
• Excellent oral and written communication skills and ability to work effectively with all organizational levels.
• Advanced Office 365 skills, with a focus on Microsoft Excel and PowerPoint.
• Demonstrated ability to accept and champion change to meet customer and business needs.
• Ability to deliver desired sales and gross profit and control expenses.
• Ability to lift, push, and pull up to 50 lbs.
• Valid driver's license.
• Ability to travel for store and spa visits, events, and account meetings.

Skills

Experience

At least 5 years in key account management or wholesale sales; prestige beauty experience preferred.

Education

Bachelor's degree or equivalent experience.

Benefits

Medical, dental, and vision insurance; life and disability insurance; paid time off; paid volunteer days; paid company holidays; paid parental leave; 401(k) with 6% company match; talent development and learning programs; internal and international mobility; product discounts and annual gratis; employee-led affinity groups; tuition reimbursement; eligibility for the company's bonus program.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.