- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Oct 15, 2026
About Dr. Barbara Sturm
Puig is a distinguished name in the luxury fashion and fragrance industry, renowned for its innovative approach and commitment to excellence. As a family-owned company with a rich heritage, Puig manages a diverse portfolio of prestigious brands including Carolina Herrera, Jean Paul Gaultier, and Dries Van Noten, among others. The company is dedicated to fostering talent and creativity, providing a dynamic environment for professional growth.
Dr. Barbara Sturm is hiring a full-time Store Manager for the opening of its new Alsterhaus counter in Hamburg on a permanent basis. The role leads counter operations and the team, drives sales and customer relationships, delivers skincare consultations and treatments, and manages merchandising, scheduling, stock and reporting.
Role & Responsibilities
- Take operational responsibility for the new Dr. Barbara Sturm counter at Alsterhaus.
- Lead, motivate and develop the counter team, fostering an appreciative, performance-oriented working environment.
- Own the counter’s sales performance and target achievement, and implement appropriate sales-driving initiatives.
- Provide customers with individual, professional advice on premium skincare products.
- Conduct skin analyses and quick facials in line with brand and service standards.
- Acquire new customers and build long-term, trust-based customer relationships.
- Maintain high-quality product presentation and a consistent brand image.
- Organize digital staff scheduling and ensure smooth operational processes.
- Oversee product orders, availability, stockroom organization and inventory counts.
- Analyze relevant sales KPIs and report regularly to the German headquarters.
Qualifications
- Several years of experience selling premium cosmetics or skincare products, ideally in luxury or premium retail.
- Initial leadership experience and enthusiasm for motivating and developing a team.
- Strong passion for skincare, beauty and exceptional customer service.
- Professional, polished and confident presentation, with courteous interpersonal manner.
- Strong communication and service orientation, and enthusiasm for building long-term customer relationships.
- Commercial mindset and good understanding of revenue, KPIs and sales initiatives.
- Independent, organized and solution-oriented working style.
- Strong organizational skills and a hands-on mentality.
- Confident use of digital systems and tools.
- Very good German and the ability to communicate confidently in English.
Skills
Experience
Several years of experience selling premium cosmetics or skincare products, ideally in luxury or premium retail; initial leadership experience.
Workplace
The successful candidate will be located in Hamburg, Hamburg, Germany.
Explore jobs in Hamburg or in Germany.
Benefits
Employee discounts on the company’s product portfolio across its brands in Germany; monthly lunch, sports and mobility allowances; launch and company events; contributions to occupational pension provision; individual training and development opportunities.
Culture
Puig fosters a culture of innovation and inclusivity, encouraging employees to bring their unique perspectives and creativity to the table. The company values collaboration and continuous learning, making it an ideal environment for aspiring professionals in the luxury sector.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dr. Barbara Sturm, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Manager», «Counter Manager», «Beauty Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.