Dr. Barbara Sturm Spa & Boutique Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Apr 19, 2026
About Dr. Barbara Sturm
Dr. Barbara Sturm is an internationally recognised clinical skincare brand distinguished by a scientific, inflammation-centred approach to beauty. The maison operates signature spas and branded boutiques alongside a global product business, catering to a high-net-worth and discerning clientele with medical-grade formulations and personalised treatment protocols.
Dr. Barbara Sturm seeks a Spa & Boutique Manager in Miami to oversee spa and retail operations, guest experience and sales for the branded boutique and treatment rooms.
Role & Responsibilities
- Oversee daily operations of the Miami spa and adjacent boutique, ensuring seamless integration between treatment services and retail sales.
- Lead, coach and develop a multidisciplinary team of therapists, retail advisors and hosts to deliver exceptional, brand‑standard guest experiences.
- Drive business performance by setting and achieving sales targets, KPIs and conversion objectives for both spa treatments and product retail.
- Manage inventory, stock replenishment and merchandising to optimise availability and presentation of core product lines.
- Own scheduling, payroll controls and resource planning to maintain service levels and operational efficiency.
- Ensure compliance with health, sanitation and safety regulations as well as brand SOPs for clinical treatments and product handling.
- Collaborate with corporate marketing and education teams to execute store events, launches and training programmes that reinforce brand positioning.
- Prepare regular operational and financial reports; contribute to budgeting and P&L management for the location.
Qualifications
- Proven leadership in luxury retail and spa environments, with track record of meeting sales targets and operational KPIs.
- Deep knowledge of clinical skincare, facial treatments and product regimens—experience with medical-grade or cosmeceutical brands preferred.
- Strong commercial acumen including inventory control, merchandising and basic P&L responsibility.
- Excellent interpersonal skills with demonstrated ability to cultivate lasting client relationships and drive clienteling.
- Familiarity with spa reservation systems, POS operations and scheduling workflows; high attention to regulatory and hygiene standards.
Skills
Experience
Minimum of 5 years' experience in luxury retail or spa management, including hands-on responsibility for both service operations and boutique sales; prior experience with clinical or medical-grade skincare brands strongly preferred.
Education
Bachelor’s degree or equivalent in Hospitality, Business, Aesthetics, or a related discipline preferred; professional certifications in skin therapy or spa management advantageous.
Workplace
This position is based in Miami, Florida, USA.
Culture
The brand combines clinical rigor with a hospitality-led service ethos, fostering an environment where expertise and personalised client care are paramount. Teams are expected to maintain exacting standards, collaborate closely with corporate education, and deliver refined experiences that reflect the maison’s premium positioning.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dr. Barbara Sturm, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Spa & Retail Manager», «Boutique and Spa Manager», «Retail Spa Manager», «Guest Experience Manager — Spa & Boutique», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.