Dr. Barbara Sturm Sell-Out Supervisor
- Location
- Employment
- Full-Time
- Seniority
- Supervisor
- Posted
- Mar 15, 2026
About Dr. Barbara Sturm
Puig is a global fashion and fragrance house known for stewarding iconic designer and beauty brands. With an international footprint, Puig combines entrepreneurial leadership, creativity and commercial rigour to develop and market premium perfumes, cosmetics and lifestyle products.
Puig is hiring a Sell-Out Supervisor in Concepción, Chile. Lead retail teams and drive sell-out performance across Puig's luxury fragrance and lifestyle brands.
Role & Responsibilities
- Own and drive sell-out performance across assigned stores by implementing commercial initiatives and sales campaigns aligned with brand objectives.
- Coach, motivate and develop store teams to elevate customer service, conversion rates and average transaction value; conduct regular coaching and performance reviews.
- Monitor daily and weekly KPIs, deliver actionable analysis and reporting to regional management, and deploy corrective actions to address underperformance.
- Implement and maintain brand visual merchandising standards and in-store promotional executions to maximize product exposure and impulse purchase.
- Manage stock management and replenishment processes in collaboration with inventory and logistics teams to ensure optimal in-store availability.
- Ensure consistent application of clienteling and CRM activities to build long-term customer relationships and drive repeat business.
- Support loss-prevention procedures, compliance with company policies, and uphold brand presentation and service standards.
Qualifications
- Minimum secondary education; tertiary qualification in Business, Retail Management or a related discipline preferred.
- Proven leadership capability with excellent interpersonal and coaching skills.
- Strong commercial acumen and ability to analyse sales data and translate insights into operational actions.
- Professional demeanour and proven ability to deliver exceptional client experience in a premium or luxury retail environment.
- Availability to work retail hours including weekends and peak trading periods; willingness to travel between nearby stores as required.
Skills
Experience
Typically 3+ years of progressive retail experience with at least 1–2 years in a supervisory or team-leader role; prior experience in fragrance, cosmetics or luxury fashion retail is highly advantageous.
Education
High school diploma required; university or vocational qualifications in Business, Retail Management or related fields preferred.
Workplace
This position is based in Concepción, Biobío, Chile.
Culture
Puig fosters a brand-driven, entrepreneurial culture that prizes creativity, collaboration and commercial excellence. Employees work in a fast-paced, international environment where talent development and a passion for beauty and fashion are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dr. Barbara Sturm, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sell-Out Supervisor», «Store Sales Leader», «Retail Performance Supervisor», «Sales Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.