- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Food & Beverage Service
- Posted
- Nov 3, 2026
About Dorchester Collection
Dorchester Collection operates hotels including The Dorchester in London, Hôtel Plaza Athénée and Le Meurice in Paris, and The Beverly Hills Hotel in Los Angeles County. Its properties hire across rooms, restaurants, kitchens, engineering and guest services.
The Restaurant Captain oversees daily food and beverage outlet operations at The Lana, Dorchester Collection Dubai, leading service, guest satisfaction, team training, revenue and cost control, reservations, and beverage standards. The role includes a permanent, full-time position and offers a competitive salary package, development opportunities, accommodation, transportation, insurance and other benefits.
Role & Responsibilities
- Oversee the day-to-day operations of the food and beverage outlet to ensure an outstanding guest experience.
- Greet guests warmly in the assigned restaurant area, present the menu, and recommend and upsell items using strong product knowledge.
- Keep the outlet immaculate and ensure supporting team members adhere to service standards.
- Train and mentor the waiter team, ensuring they have excellent knowledge and can assist guests effectively.
- Bring the hotel’s values of Passion, Personality, Respect, Working Together and Creativity to the role and contribute to its legacy.
- Monitor revenue targets and ensure they are achieved or exceeded while controlling beverage costs and other expenses within set budgets.
- Participate in daily pre-service team briefings and stay informed about hotel updates and upcoming service.
- Liaise with other departments to maintain the outlet’s presentation, cleanliness and maintenance, including furniture, equipment, floors, fixtures and fittings.
- Work with the hostess team to optimize restaurant reservations, productivity, guest satisfaction and revenue generation.
- Collaborate with the service team to maintain beverage preparation and presentation quality and control beverage inventory.
Qualifications
- A positive attitude, can-do spirit, and passion for the role and team.
- Ability to delight guests by leading a passionate team and striving for excellence.
- Strong communication skills and a customer-service ethic.
- Detail-oriented, hands-on team player with strong interpersonal skills and the ability to mentor high-potential team members.
- Comfortable communicating in English; Arabic, Italian, French, Spanish or German is highly desirable.
- Relevant professional certification or a hotel school diploma.
- Substantial experience working for luxury hotels and restaurants in the Middle East.
Skills
Experience
Substantial experience working for luxury hotels and restaurants in the Middle East.
Education
Relevant professional certification or hotel school diploma.
Benefits
Competitive salary package; world-class development opportunities; complimentary stays with breakfast at sister Dorchester Collection hotels; 50% off at bars and restaurants within sister Dorchester Collection hotels; meals on duty; private medical insurance; life insurance; flight allowance every 24 months; shared company accommodation; company-provided transportation to and from work; company-provided uniform with complimentary laundry; service charge.
Culture
Each hotel has its own kitchens, service teams and history. In Paris, for example, a sommelier at Le Relais Plaza works at Hôtel Plaza Athénée, while the pastry team at Le Meurice prepares work for a different house.
About Cerulean
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