- Location
- 53 Park Lane, Mayfair (View map)London W1K 1QAUK
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Housekeeping, Cleaning & Sanitation
- Posted
- Nov 3, 2026
About Dorchester Collection
Dorchester Collection operates hotels including The Dorchester in London, Hôtel Plaza Athénée and Le Meurice in Paris, and The Beverly Hills Hotel in Los Angeles County. Its properties hire across rooms, restaurants, kitchens, engineering and guest services.
The Housekeeping Evening Office Coordinator at The Dorchester manages evening room and porter workloads, coordinates room information with Front Office, handles guest enquiries and prepares the handover for the morning team. The role is permanent and full-time.
Role & Responsibilities
- Manage room allocations for evening room attendants.
- Manage the evening house porter’s workload and ensure all tasks are completed.
- Close jobs in Nexus, remove allocations and prepare for the morning shift.
- Prepare the floor supervisor’s task list, including room statuses and requests.
- Follow up on Nexus cases.
- Complete administrative tasks, including preparing the handover for the Morning Office Coordinator.
- Handle guest calls and enquiries.
- Communicate frequently with the Front Office Coordinator about room allocations, departures, priority rooms, and out-of-service or out-of-order rooms.
Qualifications
- Previous experience in a five-star hotel environment.
- Good knowledge of Microsoft Office, Nexus and Opera.
- Strong communication skills and a customer-service ethic.
- Comfortable communicating in English.
Skills
Experience
Previous experience in a five-star hotel environment.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Complimentary annual stays with breakfast at Dorchester Collection hotels; hotel and high-street and online retail discounts; enrolment in the Royal London Private Pension scheme from day one, with an 8% employer contribution; seasonal ticket loan; rental deposit scheme; private financial advice; eye-care vouchers; access to apprenticeships from Level 2 to Hospitality Degree Level 5; social events and celebrations; £1,000 referral bonus; immediate wellbeing advice.
Culture
Each hotel has its own kitchens, service teams and history. In Paris, for example, a sommelier at Le Relais Plaza works at Hôtel Plaza Athénée, while the pastry team at Le Meurice prepares work for a different house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dorchester Collection, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Evening Housekeeping Coordinator», «Housekeeping Office Coordinator», «Evening Housekeeping Office Administrator», «Housekeeping Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.