Dorchester Collection Head Bartender

About Dorchester Collection

Dorchester Collection operates hotels including The Dorchester in London, Hôtel Plaza Athénée and Le Meurice in Paris, and The Beverly Hills Hotel in Los Angeles County. Its properties hire across rooms, restaurants, kitchens, engineering and guest services.

Role & Responsibilities

• Ensure effective communication within the department, with management, Dorchester Collection, hotel leadership and other departments.
• Apply procedures and concepts established by management or Dorchester Collection.
• Contribute to introducing new processes, standards and essentials to improve and optimise operations, and systematically complete any missing processes.
• Follow the menu-creation schedule set by the director.
• Welcome and seat guests at the bar counter or in the bar area.
• Orchestrate service at the counter and in the bar area.
• Oversee the bar counter, its optimisation, cleanliness and layout, and the smooth running of service.
• Supervise, listen to, motivate and support the team through hands-on management, and oversee and monitor training.
• Ensure the guest experience and satisfaction meet internal quality standards, required quality timelines and consistency expectations.
• Follow accounting procedures and use the tools and software provided to manage financial transactions, including internal requisitions from the storeroom.
• Optimise the bar service’s financial results, including revenue and costs.
• Maintain cleanliness, hygiene and organisation in the bar, laboratory, cellar and adjoining work areas.

Qualifications

• Hold at least a BTS in Food Service with a Bar specialisation from a hotel school.
• Have bar experience, including at least 3–4 years as an experienced bartender or in a similar position at a palace hotel.
• Be dynamic, autonomous, serious and motivated, with a willingness to take initiative.
• Bring strong communication skills, excellent interpersonal skills, team spirit and leadership, and understand the importance of good customer service.
• Communicate fluently in French and English.

Skills

Experience

Bar experience, including at least 3–4 years as an experienced bartender or in a similar position at a palace hotel.

Education

At least a BTS in Food Service with a Bar specialisation from a hotel school.

Benefits

13th-month payment; monthly variable bonus based on revenue; staff restaurant with a meal allowance for a starter, main course and dessert; one RTC per month; health insurance covered at 70%; enhanced life and disability insurance; 80% reimbursement of public transport passes; seniority and referral bonuses; annual team dinner; one complimentary night per year at Plaza Athénée and stays at Dorchester Collection hotels; rest room; complimentary sports and cultural Dream Team activities; administrative support from a social worker; nurse on site five days per week; social and economic committee benefits including holiday subsidies, discounted concert, show and gym rates, marriage bonus, Mother’s Day and Father’s Day vouchers, and Christmas gifts for employees’ children; development opportunities and tailored training.

Culture

Each hotel has its own kitchens, service teams and history. In Paris, for example, a sommelier at Le Relais Plaza works at Hôtel Plaza Athénée, while the pastry team at Le Meurice prepares work for a different house.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.