- Location
- 25 Avenue Montaigne (View map)75008 ParisFrance
- Employment
- Internship
- Seniority
- Intern
- Posted
- Nov 3, 2026
About Dorchester Collection
Dorchester Collection operates hotels including The Dorchester in London, Hôtel Plaza Athénée and Le Meurice in Paris, and The Beverly Hills Hotel in Los Angeles County. Its properties hire across rooms, restaurants, kitchens, engineering and guest services.
Dorchester Collection is recruiting a Front Desk Intern for a six-month internship starting in February 2027 at Plaza Athénée in Paris. The intern will welcome guests, coordinate arrivals and departures, and deliver personalized service; the role is 35 hours per week, and a school internship agreement is required.
Role & Responsibilities
- Welcome guests as their first point of contact and help personalize each stay with warm, attentive service.
- Register guest arrivals, collect passport and address details, and confirm returning guests’ contact information.
- Ensure rooms are ready for early arrivals.
- Check that external orders, including flowers, champagne and wine, are prepared and that the relevant departments have been notified.
- Escort guests to their rooms and introduce the hotel’s outlets.
- Ensure luggage is delivered promptly to guest rooms.
- Record and centralize guest requests and feedback, promptly informing the supervisor and the relevant department, such as Engineering, Housekeeping or Management.
- Verify departures after 12:00 with Cashiering, Bell Services and Housekeeping.
- Ensure guests receive continuous, personalized and consistent service.
Qualifications
- Excellent interpersonal skills and a proactive, solution-oriented approach.
- A BTS in Hospitality or equivalent training at bac+2/bac+3 level.
- Strong team spirit and interpersonal skills.
- Excellent communication skills and an understanding of the importance of high-end customer service.
- Good command of French and English; both languages are required at fluent level.
Skills
Education
BTS in Hospitality or equivalent training at bac+2/bac+3 level.
Workplace
This position is based in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Benefits
80% reimbursement of public transport subscription; a complimentary full meal at the staff restaurant; an annual team dinner hosted by Plaza Athénée; a staff rest room; access to Dream Team sports and cultural activities; support from a social worker for administrative matters; an on-site nurse five days a week.
Culture
Each hotel has its own kitchens, service teams and history. In Paris, for example, a sommelier at Le Relais Plaza works at Hôtel Plaza Athénée, while the pastry team at Le Meurice prepares work for a different house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dorchester Collection, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Reception Intern», «Guest Services Intern», «Front Office Intern», «Hotel Reception Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.