- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Food & Beverage Service
- Posted
- Nov 3, 2026
About Dorchester Collection
Dorchester Collection operates hotels including The Dorchester in London, Hôtel Plaza Athénée and Le Meurice in Paris, and The Beverly Hills Hotel in Los Angeles County. Its properties hire across rooms, restaurants, kitchens, engineering and guest services.
The Restaurant Supervisor at The Lana, Dorchester Collection Dubai leads lobby service and guest experiences while overseeing team development, revenue, costs, reservations and beverage quality. The role includes a competitive salary package and benefits including accommodation, transportation, medical and life insurance, and complimentary stays at sister hotels.
Role & Responsibilities
- Lead the lobby team in delivering seamless service, creating memorable guest arrivals and afternoon tea experiences.
- Share responsibility for hiring, mentoring and developing the team by implementing a cohesive departmental training and development programme.
- Represent the hotel’s values of Passion, Personality, Respect, Working Together and Creativity in daily work.
- Monitor revenue targets and ensure they are achieved and exceeded while controlling beverage costs, payroll and other expenses within set budgets.
- Hold daily pre-service team briefings to inform the team about hotel updates and the upcoming service.
- Liaise with other departments to maintain the outlet’s presentation, cleanliness and maintenance standards, including for restaurant furniture, equipment, floors, fixtures and fittings.
- Work with the host team to optimize restaurant reservations, productivity, guest satisfaction and revenue generation.
- Collaborate with the service team to ensure the quality and presentation of beverages and control beverage inventory.
Qualifications
- A can-do spirit, positive attitude and passion for the role and team.
- Ability to delight guests by leading a passionate team and striving for excellence.
- Strong communication skills and a customer-service ethic.
- Detail-oriented, hands-on team player with strong interpersonal skills and the ability to mentor high-potential team members.
- Passion for the industry and awareness of the latest global food and beverage trends and developments.
- Comfortable communicating in English; Arabic, Italian, French or Spanish is highly desirable.
- Relevant professional certification or hotel school diploma.
- Experience working in ultra-luxury hotels and restaurants in the Middle East.
Skills
Education
Relevant professional certification or hotel school diploma.
Workplace
The successful candidate will be located in Dubai, Dubai, UAE.
Explore jobs in the UAE.
Benefits
Complimentary stays with breakfast at sister Dorchester Collection hotels; 50% off at bars and restaurants in sister hotels; meals on duty; private medical insurance; life insurance; annual flight allowance; company accommodation; company-provided transportation to and from work; company-provided uniform with complimentary laundry; service charge.
Culture
Each hotel has its own kitchens, service teams and history. In Paris, for example, a sommelier at Le Relais Plaza works at Hôtel Plaza Athénée, while the pastry team at Le Meurice prepares work for a different house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dorchester Collection, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Restaurant Supervisor», «Restaurant Floor Supervisor», «Food and Beverage Supervisor», «Restaurant Service Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.