Dorchester Collection Banquet Assistant Manager

About Dorchester Collection

Dorchester Collection operates hotels including The Dorchester in London, Hôtel Plaza Athénée and Le Meurice in Paris, and The Beverly Hills Hotel in Los Angeles County. Its properties hire across rooms, restaurants, kitchens, engineering and guest services.

Role & Responsibilities

• Oversee operational service for all group, social, banquet, and planned food and beverage events to ensure an excellent guest experience.
• Maintain standards for food products and sanitation, storage, and handling in satellite banquet staging areas; implement food presentation and service standards; and monitor food quality, nutritional standards, and portion control.
• Consult client group or organization representatives on event details, including expected attendance, desired displays, and food service schedules.
• Coordinate banquet service, including managing the banquet team, approving final stewarding re-accession, setting service staffing levels, overseeing setup of displays, exhibits, and decorations, service, cleanup, and guest relations.
• Conduct final pre-event function inspections for fire and health compliance and ensure guests comply with hotel rules and policies for banquet functions.
• Review payroll and gratuity reports; arrange, confirm, and coordinate specialty entertainment and event planning as needed.
• Attend weekly Banquet Event Order, tasting, and catering meetings, and conduct daily shift meetings.
• Model the values of Passion, Personality, Respect, Working Together, and Creativity.
• Perform duties involving prolonged sitting or standing, reaching and manipulating objects, tools, or controls, and operating office equipment. Occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, or pull 10 to 50 pounds; and use a computer keyboard and other office equipment requiring repetitive hand movements and fine coordination.
• Handle stressful situations in a work environment with noise typical of most office environments.

Qualifications

• Bring a distinctive personality and passion to the role and team.
• Demonstrate organization and communication skills, with a passion for service and food and beverage.
• Have strong communication skills and a customer service ethic.
• Communicate comfortably in English, the hotel's primary language.
• Be flexible to work within a hotel operating nonstop.
• Hold Tips Certified, RBS Certified, and Food Handlers Certification.

Skills

Compensation

The base compensation for this position ranges from USD 75,000 to USD 79,500 per annum.

Benefits

Medical, dental, and vision benefits; pension/401(k) plan; sick time; vacation time; free meals on duty; uniform with complimentary laundry; access to a retailer discount platform; complimentary stays with breakfast once a year at each Dorchester Collection hotel; and 50% off at restaurants within Dorchester Collection hotels.

Culture

Each hotel has its own kitchens, service teams and history. In Paris, for example, a sommelier at Le Relais Plaza works at Hôtel Plaza Athénée, while the pastry team at Le Meurice prepares work for a different house.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.