- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- €50,000/year
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Luxury Furniture & Homewares
- Posted
- Sep 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce & Gabbana seeks a Wholesale Account Specialist to join the Casa Division's Customer Care Department in Milan. The role involves managing commercial relationships with European wholesale partners, identifying new business opportunities, and ensuring service excellence across the order lifecycle. The successful candidate will coordinate cross-functional activities with internal teams across Pricing, Legal, Operations, Finance, and Area Management to drive portfolio development and strategic commercial execution.
Role & Responsibilities
- Identify and develop new business opportunities within the European wholesale market
- Manage and maintain daily relationships with wholesale clients, ensuring effective and timely communication
- Oversee onboarding and activation of new wholesale partners
- Coordinate the full order lifecycle from collection through delivery
- Liaise with internal departments including Pricing, Legal, Operations, Customer Care, Finance, and Area Managers to ensure seamless processes and service quality
- Support execution of strategic commercial projects for the Casa Division
- Ensure accuracy and timeliness in order management and reporting activities
- Collaborate cross-functionally while maintaining strong stakeholder alignment
Qualifications
- Previous experience in wholesale, account management, or sales roles
- Knowledge of CRM systems, digital tools, and MS Office
- Excellent interpersonal and communication skills
- Strong organizational skills with meticulous attention to detail
- Ability to manage multiple priorities effectively
- Team-oriented mindset with strong collaboration capabilities
- Proactivity and flexibility in a fast-paced environment
Skills
Experience
Previous experience in wholesale, account management, or sales roles. Experience in the luxury, design, or lifestyle sector is advantageous.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 50,000 per annum.
Benefits
Meal vouchers, clothing allowance (based on internal policy)
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Account Manager – Wholesale», «Wholesale Account Executive», «Wholesale Client Relationship Manager», «B2B Account Specialist – Furnishings», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
