- Location
- San Diego California USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $125,000–130,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce & Gabbana seeks an accomplished Store Manager to lead operations at its San Diego boutique. The Store Manager oversees all aspects of store operations, including sales achievement, expense control, staff management, and inventory management, while maintaining exemplary client service standards and the integrity of the brand. This role requires proficiency across all systems, methods, and procedures involved in single-store operations, with a central focus on achieving sales targets by maximizing resource productivity.
Role & Responsibilities
- Achieve store sales goals and control operational expenses through strategic planning and performance monitoring
- Assure exemplary levels of client service through continuous monitoring, assessment, and coaching of staff while managing client development
- Ensure stock replenishment on basics and curate purchase assortment to achieve store targets
- Oversee merchandise presentation to maintain collection direction and maximize sales performance
- Maintain overall store presentation, including maintenance, housekeeping, professionalism, and organization standards
- Execute smooth store operations through confident and knowledgeable decision-making with awareness of consequences and available resources
- Manage inventory control systems and reconciliation procedures
- Lead effective staff management through coaching, development, and performance management
- Recruit and onboard high-caliber candidates to strengthen the team
- Conduct staff training and development on product knowledge, client service, systems, procedures, and teamwork; prepare personnel development plans with clear, measurable goals
- Foster a high-morale team environment through group activities, contests, and employee engagement initiatives
- Review and approve all staff schedules to ensure adequate coverage and synchronize manager schedules for consistent management presence
- Conduct weekly store meetings to communicate sales expectations, new shipments, product knowledge, and organizational priorities
- Recommend sales and marketing strategies aligned with corporate direction to achieve revenue targets
- Maintain effective and focused communication with all organizational levels, including clients, staff, and corporate headquarters
Qualifications
- 5+ years of high-volume retail management experience, preferably in the luxury sector
- Exceptional organizational skills, follow-through, and attention to detail
- Strong problem-solving capabilities and resourcefulness
- Ability to assess priorities, meet deadlines, and perform under pressure
- Collaborative spirit with a proactive and solution-oriented attitude
Skills
Experience
5+ years of high-volume retail management experience, preferably within the luxury fashion or fashion-adjacent sectors. Demonstrated success in achieving sales targets, managing P&L, developing teams, and maintaining operational excellence in a retail environment.
Education
High school diploma or equivalent; bachelor's degree in business administration, retail management, or related field preferred.
Workplace
This position is based in San Diego, California, USA.
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Compensation
The base compensation for this position ranges from USD 125,000 to USD 130,000 per annum.
Benefits
Medical insurance, dental insurance, vision insurance, life and disability insurance, 401(k) plan, Flexible Spending Account (FSA) plans, variable commission eligibility
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Director», «Store Operations Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.